โรงแรมและที่พักในฮอยเลค

"All staff were extremely helpful , welcoming and pleasant"

"Extremely friendly staff nice room and bathroom "

"It is a very nice hotel and in lovely grounds. The staff were helpful and friendly. It is a shame that there is no lift but staff helped with taking our cases upstairs. The food was good and so was the service. I will be visiting again and recommend it to others."

"Everything was perfect"

"Amazing staff "

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

"Breakfast was good. Clean room and good value."

"I would definetly stay here again!"

"The shower in the room and wash hand basin were very small , other than that it was clean and tidy and the staff were excellent"

"We loved the rooms and the hotel. It is in a great location and there is good underground parking albeit £20 pn. Some of the rooms and areas are starting to look a little bit tatty in places. The chair I sat on in the dining area was quite disgusting. It was covered in stains. I would not bother with the breakfast. It is really terrible. We had the continental offering.Porridge tasted like the milk had gone off and took about 30 minutes from order to serving.My husband ordered toast and it was...

"We stayed here for one night whilst visiting Chester. Although, not directly in the centre, it is only a lovely 15 minute walk along the canal to get there. The hotel is modern, with reception located at the bar. The atmosphere was lively and you also get a complimentary drink voucher on check in. A nice touch. We used these later and you can get either an alcoholic cocktail or a non alcoholic cocktail. Those are the options. The staff were friendly and helpful. The room itself was clean. They...

"Good location for Liverpool City/Football. Staff are lovely and attentive. Rooms and facilities need updating/repairing to make this a 5 star stay"

"Fab hotel, great staff and the food in Stanley's Bar & Grill was excellent!"

"Staff were extremely welcoming and attentive."

"00000"

"The room did not have aircon so hence 4 stars"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "