โรงแรมและที่พักในฮอยเลค

"Staff was attentive and pleasant. Problems were that they ran out of basic breakfast menu items. Additionally, the property is not air conditioned and no fans were available until we requested one. The windows were restricted from being opened beyond two inches. The bed was extremely hard and uncomfortable. On one evening, the hotel was completely out of ice."

"Perfect experience all the way"

"Probably the most welcoming and best hotel service I've ever had. Will definitely stay again."

"Lovely location, great staff, Oak Room was really nice!"

"EXcellent,5 star hotel come pub and restaurant.Thoroughly clean throughout,excellent choice of real ales, excellent varied menu,ultra clean super king bedroom,overlooking the Dee marshes,and nice views over to Wales!Our favourite place to stay locally,just an hour travel from Merseyside area.a.Well be back soon!"

"Clean and convenient"

"Room was lovely & clean, staff were friendly & helpful, lots of parking available & an EV charge point"

"Check in was a bit antiquated. Paper and pen in the 21st century. Also 2 reception desks but with unequal queues. Bend linen a bit starchy, and of course they all use that industrial cleaner from sketchleys which smells terrible The towels smelt terrible as well It really should be that the linen and towels are cleaned with a domestic soap powder like aerial or bold, or with a conditioner like comfort so that customers get the wow factor of the room smelling like home rather than a hospital."

"The reception staff were excellent so polite and helpful. Great classy hotel. Service is excellent in all areas. Room was very quirky but in a nice way . Very dark wallpaper lovely huge bed and linens. Breakfast was ok for free. Capuccino was delicious. Would we go back? Definitely just not for a long while as it is being restored in September so closed for a long time. Cant wait to see refurbed hotel . "

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Good facilities and really good size room. There were no spare pillows in the room (I don't want to have to ask), no toilet brush in the rest room which is fine if maid service makes a good job of cleaning the toilet; which they didn't. Beginning of mould in shower could have done with a deep clean in bathroom.No air conditioning in rooms really isn't good enough in this day and age. Also used for corporate clients/company retreats/training and they seemed a bit rowdy, need to actively manage...

"The counter, breakfast staff were helpful and pleasant. What I did not like and should have made a fuss about was the evening meal. The fries were over cooked and hard. The onion rings had been cremated, dark brown and burnt. I left half the meal as it was disgusting. I thought then and hoped the morning breakfast wasn’t going to be the same. Luckily it was excellent, must have a different chef for evening and breakfast meals."

"Breakfast was very good Staff were excellent"

"Lovely hotel. Great parking. Nice bar areas. Room standard hotel layout but loved the iron & ironing board already there. Beds comfy. Great 👍"

"Parking available ,good breakfast,nice quiet area."

"The room was nice and spacious and overlooked the racecourse which was nice! The staff were all great and super friendly. Breakfast had more choice than I was expecting so was pleasantly surprised with it. Parking was free with us being there for the races which was also unexpected. Great location for the races, we will definitely stay here again. The only thing that let it down was how hot it was without air conditioning in the heatwave. There is a fan in the room but it's not very powerful,...

"."

"Clean room excellent location nice staff lovely bar area 👍"