Mark,I'm happy to hear that you enjoyed the accommodations and am excited to hear the desk staff took care of your issue at check-in! Come back and see us, the next time you're in Houston.

Sathyanarayana,Thank you for the feedback and we're glad you stayed with us. We'll address the cleanliness issues on the outside, as curb appeal is important, take care and come back to see us again!

Tonia,Thank you for choosing our hotel, during your recent visit to Houston. Please come back and visit with us, also, don't hesitate to let us know if there is anything we can do to make your next visit more special.

Sally,We're excited that you enjoyed your time with us, please come back and see us again!

Erin,Thank you for being our guest and we were happy to serve you, please visit us again when you're in the area!

Sohail,It looks like your stay with us was less than perfect and for that I apologize. If you would like to discuss, in more detail, what we could have done differently/better, please contact the hotel directly and ask for the manager on duty. We appreciate your feedback, have an amazing weekend!

Lyle,We're happy you had the opportunity to visit us and are thrilled we provided you with a wonderful experience! Come back and see us in the future!

Greg,We're excited the front desk staff made your stay a memorable one, thank you for the amazing rating and we hope to see you again!

Gloria,We are excited to hear your visit with us went well, please come back and see us again!

Susana,Thank you for providing feedback about your experience with us. We apologize for your washroom not being up to par, we have shared this information with our engineering team.

Larry,This is amazing to hear and we're excited you enjoyed your time with us, come back and see us again!

Antonio,We appreciate the wonderful rating and are happy you enjoyed your time with us, come back and see us!

mohamed,Thank you for the positive rating and we're happy to have had you as our guest, come back and see us!

Anderson,We regret that your visit with us missed the mark. We hope you will consider us again so that we can provide the experience you deserve.

PHILLIS,We're excited to have helped you make the best of a bad situation, come back and see us again!

Alaa,We regret that your visit with us was poor and we apologize for the cleanliness of your room not being up to par. Your feedback has been shared with our housekeeping leadership team.

Anna,We apologize for your experience while riding our elevators, that had to be pretty unnerving. We have since been working closely with our elevator repair company to get them up to a more acceptable level.

David,Thank you for the fantastic rating and we hope to see you in the future!

Charles,We're excited to hear your visit was a positive one and we hope to have you with us again!

Mike,We are beyond excited that you thought enough of us and the service we provided, to rate us a 10! It is much appreciated and we hope to have you back again.

Carlos,Two thumbs up, we love it! Thank you for staying with us and we hope to see you again!

Lyza,We're glad you enjoyed your stay with us come back and see us again!

Claire,Thank you for the 5 rating! We appreciate your business and hope to see you again!

Marc,We're glad your stay with us went well, come back and see us again!

Omar Gamino,We appreciate the rating and are happy you enjoyed your time with us, come back and see us again!

Jose, Thank you for your feedback and we're glad you enjoyed your visit, come back and see us!

Jon,Thank you for choosing our hotel and we're glad your visit was enjoyable, come back and see us the next time you're in Houston!

Albert,Thank you for sharing your feedback about us, we appreciate your business!

Llia,We regret that you didn't enjoy your stay with us. If you're in the area again and are considering staying with us, please reach out and we will do what is required for your visit to be more enjoyable.

Darrin,Thank you for the 10 and it is much appreciated! If you're in the area again, we'd love to have you back!

Hoon,We appreciate the positive response and hope to host you again!

J Ruben,Thank you for staying with us and we're happy to see you enjoyed your visit, come back and see us!