2/10 แย่มาก
Beatriz, Las Vegas
เดินทางกับคู่รัก
1 มี.ค. 2026
ชื่นชอบ: สิ่งอำนวยความสะดวก
The bed was warped, I requested assistance to resolve the issue at 9:30 am, checked in around 1:00 pm, then when I returned after my event. The customer service representative stated he was unaware of the issue since the previous employee didn’t mention anything or notated my room. He also wasn’t able to switch me to another room because they didn’t have a room available. I was left sleeping in a warped bed for two days.
I could have chosen to get another hotel but I was only in town for the weekend.
The shower didn’t drain right, there was rust on the towel rack stand, and the toilet seat was peeling. All those other things I didn’t care too much for but the bed issue was a big one. I would have loved to wake up with no back aches and have had a good nights rest.
Beatriz
เข้าพัก 2 คืน, กุมภาพันธ์ 2026
