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Hotel ZaZa Houston Memorial City

4.0 star property
Guests start their mornings with coffee on the sunny terrace and end their days with rejuvenating treatments at ZaSpa in this upscale Memorial City retreat

Choose dates to view prices

Hotel ZaZa Houston Memorial City offers a sophisticated escape with a poolside bar and terrace. Enjoy coffee at the on-site cafe or indulge in massages at ZaSpa. The property provides in-room WiFi and dry cleaning services, with highly praised staff.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Signature Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Suite

Highlights

Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Located in Houston, Hotel ZaZa Houston Memorial City is in the business district. Lakeside Country Club and Houston Country Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Memorial City Mall and CityCentre. Looking to enjoy an event or a match while in town? See what's going on at Baseball USA The Yard. Visit our Houston travel guide
Map
9787 Katy Freeway, Houston, TX, 77024

What's nearby

  • Cars and Coffee Saturday March 3rd 2018
    Memorial City Mall
    3 min walk - 0.3 km
  • CityCentre
    CityCentre
    2 min drive - 3.7 km
  • Lucky Strike Houston
    3 min walk - 0.3 km
  • Cinemark Memorial City
    12 min walk - 1.0 km
  • Memorial Hermann Memorial City Medical Center
    15 min walk - 1.3 km

Getting around

  • M. D. Anderson Station
    17 min drive
  • Houston William Hobby Airport (HOU)
    46 min drive

Restaurants

  • Starbucks
    11 min walk
  • Sarku Japan
    12 min walk
  • McDonald's
    12 min walk
  • Chick-fil-A
    12 min walk
  • Olive Garden
    11 min walk

About this property

Hotel ZaZa Houston Memorial City

Upscale hotel near Memorial City Mall
Located close to CityCentre and Town and Country Village, Hotel ZaZa Houston Memorial City provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage at ZaSpa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool, along with sunloungers
  • Full breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • Luggage storage, concierge services and newspapers in the reception
  • Meeting rooms, a lift and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 159 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and free cots/infant beds
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping, desk chairs and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.89 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Frequently asked questions

Does Hotel ZaZa Houston Memorial City have a pool?

Yes, this property has an outdoor pool.

Is Hotel ZaZa Houston Memorial City pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel ZaZa Houston Memorial City?

Valet parking is available for USD 46 per night.

What time is check-in at Hotel ZaZa Houston Memorial City?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel ZaZa Houston Memorial City?

Checkout is at noon.

Where is Hotel ZaZa Houston Memorial City located?

Located in Memorial, this spa hotel is 0.2 mi (0.3 km) from Memorial City Mall, and within 3 mi (5 km) of CityCentre and Town and Country Village. First Congregational Church of Houston and Edith L. Moore Nature Sanctuary are also within 3 mi (5 km).

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Reviews

Hotel ZaZa Houston Memorial City Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 803 out of 1007 reviews
Rating 8 - Good. 124 out of 1007 reviews
Rating 6 - Okay. 30 out of 1007 reviews
Rating 4 - Poor. 22 out of 1007 reviews
Rating 2 - Terrible. 28 out of 1007 reviews

Reviews

10/10 Excellent

Sara kate

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff were so helpful, great stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing customer service and it was so comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Everyone is polite and friendly and always smiling
Stayed 1 night in Dec 2025

10/10 Excellent

Rakhsha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quick customer service and location
Stayed 1 night in Dec 2025

10/10 Excellent

Erik

Liked: Cleanliness, property conditions & facilities
High end stay. Accommodating staff. Very friendly and welcoming.
Stayed 2 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Staff throughout the entire hotel were absolutely wonderful. I had a wonderful massage, probably one of the best massages I’ve ever had in the spa. The restaurant staff and food were great. I went several times throughout my stay with the staff always greeted us enthusiastically. All around great stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Tristant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visit! From check-in to check-out. Great location with nice shopping and restaurants within walking distance. The room was modern and felt luxurious. Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and the room was clean and organized. I also appreciated the personal service of dropping off water each night and the a-la-cart coffee/tea table in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and great food for a good price
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, great location

Beautiful, clean hotel in perfect location. Staff is wonderful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great. Service fantastic! Comfy bedding. Staff all very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Large rooms and extremely comfortable beds. Can't wait to go back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Menjanahary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming and great customer service during entire stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great celebration location for our 19th Anniversary
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities
The staff were very welcoming and helpful. I even helped myself to the sweet treats they had in the lobby. I appreciated the slippers, magnifying mirror, and bedside treats that awaited me in my room. Would love to stay here again!!
Stayed 1 night in Dec 2025

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love me some Hotel ZaZa

Check in was very quick and room was great!
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Amenities
Great stay beautiful rooms very clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel and amenities!
Stayed 1 night in May 2025

8/10 Good

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with comfortable bed. There was a large gap under the door, and luckily my room was at the end of the hall so the hallway noise was minimal. All the staff are friendly. Will stay again and recommend Zaza Memorial if you want to avoid the Galleria mayhem.
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very great experience at hotel ZaZa. The room was clean and spacious and staff was very prompt and professional. We will definitely be staying there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, great service. Restaurant food is great and the service is excelent!
Stayed 1 night in Jun 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this place

Love this location, they have the best staff at the restaurant.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. Staff is super friendly, decor is on point, good room service. The spa and amenities are great.
Stayed 1 night in Mar 2025

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, excellent staff and service
Stayed 1 night in Apr 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Great experience and a Great Hotel. I was so impressed with the service it was impeccable. Josh at the check-in counter was Great. I wish I could remember the bar tender’s names they were excellent. I will definitely be back for a longer stay next time.
Stayed 1 night in Oct 2025