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"Room was lovely and quiet and cool in the recent heatwave conditions"

"Lovely clean room. Loved the coffee machine in the lobby. Very comfortable stay."

"Absolutely outstanding customer service.The restaurant is an absolute must! we decided dinner was the best we had ever enjoyed in the UK wonderful service and piping hot food served to our table, perfectly timed between the three courses and the flavours were divine. The staff at breakfast worked absolute miracles with a huge choice of food and the buffet was constantly refilled WELL DONE!! "

"Great location. Good service "

"Yes"

"Excellent stay, great room, dinner and breakfast very good, evening restaurant staff were excellent. Only downside was there was a draft on my floor and my door was banging back and forth all night. "

"Clean and convenient, exactly as advertised. Staff were very helpful, and the hotel was in a great location just steps from New Street Station. "

"Simple, clean and staff were really nice. Brilliant for the price "

"Great stay. Nice clean rooms. Great bar and food."

"Tidy older hotel. Night stand was very dusty, so I’m not sure when our room as used last. Shower was fantastic, warning for the hot water should not be ignored! This was a convenient walk into town. "

"Nice view, comfortable bed and warm"

"Very clean and comfortable room. Staff are all really friendly and helpful."

"Excellent hotel,good foyer area to sit around.Rooms clean and tidy"

"All good"