Aloha Melissa,Thank you for your review and feedback.We are currently working on some of the problems you mentioned. Though, we are glad that you liked the Shower and that the Bed was comfortable.Mahalo and have a good day!

Aloha James, Bags are located at the Front Desk. During check in time, we get very busy. You take care and come see us again soon!Mahalo

YAY Lynette, Our staff are truly amazing. Take care and see you again!Mahalo

Aloha Shinji and thank you for bringing this to our attention. We'll see you again, hopefully soon!Mahalo

Aloha Holly,Thank you for your review and feedback.We apologize if you feel unsatisfied with your stay here.Our Hotel Amenity Fee is listed at 23.59. If you are talking about the Security Deposit of 250, then it has already been released, since there were no damages found in the room, and should be returned back to your Card within 5-7 business days.Please make sure to give us a call if it hasn't returned within 5-7 business days.Have a good day.

Aloha Kaori, Thank you for your review. Take care and come see us again soon!Mahalo

Aloha Utpal,Thank you for your review and feedback.We hope to see you again soon, Mahalo!

Aloha Danika,Thank you for the review and feedback.We are glad our staff was helpful during your stay here.Mahalo and have a good day!

Aloha Sharon,Thank you for your review and feedback.We are glad you enjoyed using our Shuttle and Mini-Store.We hope you have a good day and safe travels!

Aloha Sharon, We appreciate your feedback. Come see us again soon!Mahalo

Mahalo Cheryllynn! We'll see you again. Take Care!

Aloha Karla, Thank you for your feedback. We will follow up with this. Mahalo

Thank you so much for your loyalty. We look forward to many more memories!Aloha and Mahalo, always!

Aloha Mark,Thank you for your review and feedback.We are happy to hear that you enjoyed using our Shuttle Service.Mahalo and we hope you have a good day!

Aloha Tony,Thank you for your review and feedback. We are currently tackling this problem a room at a time.Mahalo and have a good day!

Aloha Krislynn,Thank you for your review and feedback.We are glad you enjoyed your stay, especially the quirky personalities of our Staff.We are also hoping the Rail doesn't affect us as much in the future.Mahalo and have a good day!

Aloha Ginny,Thank you for your review and feedback.We are glad you enjoyed your stay with us.Mahalo and have a good day!

Aloha Arcy,We thank you for your review. We are glad you enjoyed your stay with us!Mahalo and we hope to see you again soon!

Aloha Jeff,Thank you for your review and feedback.We are glad you enjoyed your stay with us, the convenient parking lot, and the diverse staff we have employed.Mahalo and have a good day!

Aloha Roland, Take care, thank you for your review. Mahalo

Aloha Backson, Yes, we are conveniently located to everything :) See you again, Mahalo!

Aloha Makoto, Take care and see you again!Mahalo

Aloha Cen, We definitely have unbeatable prices. You take care and we look forward to welcoming you back!Mahalo

Aloha Andrew, Our records indicate that you did not check in. You may have mistaken us for another hotel. You take care. Mahalo

Aloha George, Much Mahalo for your awesome 5-Star review. You take care and see you again soon!Mahalo

Aloha Fahd, Our amenity fee is mentioned on the Expedia website. Also on the Expedia site, information of how much we authorize for security deposit. Please let us know if there is anything else we can clarify for you. You take care and hope to welcome you back!Mahalo

Aloha Yumiko,Thank you for your review and feedback.We are glad you were able to use our Shuttle Service and that you thought our Staff was kind.Mahalo and have a wonderful day!

Aloha Joshua, Thank you for your feedback. We are known for delivering the best customer service so we will look into this matter. You take care!Mahalo

Mahalo Adrian!

Aloha Toshimi, Thank you for your review. You are so awesome and can't wait to welcome you back!Mahalo

Aloha Virginia, You take care and come see us again soon!Mahalo

Aloha Ezabella,We apologize for the bad experience you had with us.We hope you have a good day.

Aloha Nohemy, We apologize for any inconvenience. We are glad you chose to stay with us. In the future, request a room away from the street. You take care and we hope to welcome you back!Mahalo

Aloha Leafaina,We apologize for the delay of our Shuttle Service. We acknowledge that it was a problem on our end, hence we had refunded your Amenity Fees for the 2 rooms that you had booked for April 11.Mahalo!

Aloha Thorsten,We are happy you liked your stay with us.Thank you for the review and have a wonderful day!

Aloha Levie, And you are TOO sweet. Mahalo, take care and come see us again soon!

Alooooha Lan, You're awesome! Take care and come see us again soon!Mahalo

Aloha Sam,Thank you for your review and feedback.We hope you have a good day.

Aloha Raymond,Thank you for your review and feedback.We are glad you liked the interaction with our staff.Mahalo and have a good day!

Aloha Bruce, Thank you for your review. Mahalo and Take Care!

Aloha Donald,Thank you for your review and feedback.We are currently working on repairing our property.Thank you for staying with us, Mahalo!

Aloha Mary,Thank you for your review and feedback.We hope you have a wonderful day, Mahalo!

Aloha Brandin,We thank you for your review and feedback.You may refer to our personal website or your itinerary about what our "Resort Fee/Amenity Fee" entails.Mahalo and thank you for staying with us.

Aloha Susan,We thank you for your review.Mahalo

Mahalo Nancy!

Aloha Joell,We thank you for your review and feedback.You may either look on our personal website or on your itinerary about what our "Resort Fee/Amenity Fee" entails.Mahalo!

Aloha Czharlene, We will follow up with this. Please let us know if there is anything we can do for you. Mahalo

Aloha Aaren,Thank you for your review and stay here.We hope to see you again soon!

Aloha Yuta,We enjoyed having you here at our Hotel!Thank you and Mahalo!

Aloha Liuchun,We are sorry for your bad experience.We hope you have a great day, mahalo!