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"The hotel is really nice and pleasant The staff are lovely very helpful Food is fresh and nice, but unfortunately there were ants on the serving counter Not too far from Wigan centre, 5 - 10 minutes from Retail park"

"Room 207 not soundproof lots of noise from road. Breakfast very poor"

"Staff lovely and accommodating, room was spacious, lovely view of the river, comfy bed and clean fresh bathroom. Had a lovely evening meal in the sun by the river, and breakfast was great. And all for a very reasonable price, would definitely stay again"

"A modern and comfortable room, but the poor breakfast service let down the overall enjoyment of the stay. The rooms are well designed and high quality, although there were issues with our lamp (flickering badly, couldn’t use it) and shower (blocked plug hole, not draining). Maintenance issues were reported to reception, but as it was the weekend, I was told there was nobody available to look into it until Monday. Nevertheless, we enjoyed the rest of the room. Breakfast was disappointing....

"Checkin process too long but it may be system operational problem not staff. No proper classification folder or etc. staff need to find pre-print papers and room card by hand (one by one). There were two guests before me, so checkin for me costs 15 mins roughly. Room spacious, WiFi fast, hot water 24h, bathroom clean. Recommended and will re-visit. Bus stops around, easy access to the city centre. Supermarket just downstairs. Super convenient."

"Fantastic friendly staff, clean rooms and great food"

"Upgraded on check-in to an immaculately clean double room."

"Had the most lovely stay here for a girlie weekend. Room was immaculate and the facilities excellent."

"Very difficult to get to post code took us 18 miles away from hotel. Also claims to be Chorley South but is on northbound of motorway. Not a good experience"

"Good experience all round. The breakfast selection is better than my previous stays. The only slight negative is that on the last day, I wanted to get my bill while the reception was quiet at breakfast time before the check out rush but the receptionist advised me that due to a new system, if I got the bill, the room would no longer be accessible."

"The hotel is very well maintained, looks pretty good inside and the staff are very welcoming. The room was first class. Spotlessly clean, extremely comfortable beds, first rate bathroom, all with a decent panoramic view. Everything we might hope for. Service in the restaurant was good, very attentive. Breakfast food would have been pretty good except that the hot food and drinks were all cold. But the lunch menu was disappointing, with heavy reliance on bread: sandwiches, toasties, pizza...

"Superb stay. Staff were legends. Spa was very relaxing and it was a great location. Highly recommend 👍"

"Everything about this place was truly amazing and beautiful. Even though the pool was closed my family and I still found things to do around the area."

"Great hotel with helpful friendly staff"

"Great rooms at good price. Helpful staff but parking still an issue"

"Staff very friendly and very helpful. Spacious rooms, quiet, very nice grounds, easy parking"

"Very friendly staff, the room was very clean and bed was comfortable. The pool was full of kids so we didn't went for a swim. Breakfast was good and had many options. The car park was quite full and the spots were a bit tight (even worse because a lot of people didn't know how to park 🙃) But overall was a nice experience! Highly recommend it!"

"Easy parking, the staff is nice and helpful"