โรงแรมใกล้พิพิธภัณฑ์มรดกหมู่บ้าน, Cincinnati

"We have been staying at Sonesta Hotels properties for years, but unfortunately our most recent stay was very disappointing compared to previous visits. The room had an unpleasant odor, the blanket was dirty, the carpet had noticeable stains, and the light fixtures were dusty and unclean. Overall, the cleanliness of the property has declined tremendously. Because of this experience, we will be looking for a new hotel for future stays."

"Hi, When I booked this hotel, the rate for one night on May 9 was $188.10. However, this hotel charged me $208.10, Total $20was overcharged. And no explanation or response to my email. I want to know why I was over charged extra beyond the agreed amount."

"Older building in decent shape"

"I enjoyed my stay at this hotel a great deal. Thank you!"

"Pet friendly. Good size rooms and sofa beds. Some issues with cleanliness staff being at desk for assistance and room upkeep without clean towels etc. Fine stay."

"The room was old and dark and needs to be updated and the beds were so uncomfortable!! It was a work trip so I stuck with it. However, I would not stay there again."

"Clean Room, great staff"

"Breakfast was fresh, parking was secure"

"Property corridors have a smell that needs immediate attention. People could be heard talking outside the room all night."

"No microwave in room and tiny fridge for being a suite"

"The hotel was ok. It needs updates. But for the price it was decent. The breakfast was not good though but if you need something real quick and don’t have time then it works, again the price is basically what you are getting. The staff was nice. There was trains though at times that was a little disruptive, I didn’t realize we were right by train tracks."

"The person who assisted me during check-in really needs more customer service training. The way I was treated was extremely unpleasant and did not make me feel welcome at all. They should let guests know in advance that the hotel is under construction because we wanted to use the pool and had no idea it wasn’t available. The breakfast and kitchen staff were the best part of our stay."

"The room was disgusting. We didn’t even stay!"

"Nice, peaceful, breakfast was nice"

"Nice place second time when I come home to visit family that's where I'm at out the way no problem ever"

"Great place everyone is so nice"