โรงแรมและที่พักในเฮเกอวิช

"View was beautiful, accommodations were excellent."

"Check in was great. Everything after that was downhill. Let’s start with the bed bug that crawled across the corner of the bed. If I hadn’t gotten out of bed to check the bug that was on the wall near my son’s bed, I would’ve missed the BED BUG crawling on my bed. I called the front desk immediately. They put us in another room that was so dirty I had to hold back tears. It was 3 am and all I wanted to was sleep after driving five hours. I didn’t see any bed bugs but the sheets had stains, the...

"I enjoyed my stay with my toddler , the location was wonderful . However I did notice a lot of mosquitos , to my surprise the window in room was left open . Other than that it was nice and comfortable ."

"Room was clean and great size. Complimentary snack basket was there. There are 4 elevators split into 2 groups next to each other and one of the group of 2 was completely out of service. So only 1/2 (2) of the available elevators could be used. The Complimentary breakfast was amazing with eggs cooked to order by a chef and a large buffet with a lot of selections. Great hotel and a great location."

"The room was clean and the staff friendly. Rooms are very nice but a bit cramped, not much room to move around. Breakfast was not good at all, not much to choose from. Milk expired the date of, thought it should be ok but it was not"

"Everything"

"Staff were helpful and courteous. Breakfast was the best I have exer experienced...and no cost! Location was perfect! Rooftop was spectacular!"

"No estaba habilitado el ascensor y estábamos en el piso 20 y habia que subir y bajar por las escaleras de emergencia"

"It was very nice and good!"

"Great nice hotel in the middle of everything. Overall perfect but reserving the restaurant was a pain, yet unnecessary apparently"

"Overall it was a pleasant stay! I didn’t like the employee that checked me out. He got nasty when I was asking questions about my bill. I also didn’t like the river view. I literally had to look out and over to be able to see the river."

"Balcony is great. Pool and outdoor area really nice snd big. Staff is super helpful and pleasant."

"Sofitel Chicago is truly a beautiful hotel, and our stay reminded us why we keep coming back. We have stayed here a few times over the years, and this visit really stood out. The hotel is elegant, peaceful, beautifully maintained, and in a wonderful location. It is close to so much, but still quiet enough to relax after a full day in the city. Our room was very clean and comfortable, the bed was excellent, and breakfast was great. I also appreciated the small details throughout the room, which...

"Very convenient and central to everything. There’s a grocery store next door and everything is walkable- navy pier, magnificent mile, the train. The team was friendly, restaurant employees were 10/10 amazing! Sweet concierge lady let me borrow her umbrella. <3 The pool situation kind of sucks. Not enough chairs or space and they are crazy about the pool towels. My kid had to get in the elevator dripping and cold bc the towels can’t leave the pool deck."

"Staff was very professional and helpful,"

"great"

"we ate in the restaurant for breakfast on the last morning of our visit and because the dining room was so cramped with people, my wife who is 73 years old fell down when she tripped over the barstool leg. she feel on her side. the dinning room personnel came 5 minutes later to check on her condition. did not take a statement only asked her contact number. we told the front desk after we left the dining room, who had been told already. he took her contact information and that was it and...