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"Staff"

"Our experience at this hotel was deeply disappointing and fell far below reasonable expectations of cleanliness and service. The room and linens were not properly maintained. The bedding was unclean, and the pillowcases had visible stains, which is entirely unacceptable. In addition, the bathroom facilities were not functional. Both the shower and the sink were clogged, preventing proper drainage. We made multiple requests for assistance, yet no one came to address the issue during our stay....

"Great location, comfortable room and bedding, front desk was amazing when we checked in. "

"Rooms very small. By coincidence, we had just taken an overnight train. Our bedroom on the train may have been slightly larger than our bedroom at this hotel."

"Good "

"Easy to get to subway station.The front desk is very friendly."

"Breakfast was included in my rate, but I had to line up every morning at the front desk to get the vouchers for it. Why? "

"Good"

"Descent place for NYC. Price was very reasonable and walking distance to the train station. "

"It was dirty with pills and bloody wrapped up paper,. Maybe a pad. I didn’t open it. No soap in the bathroom and stains of blood by the window. Didn’t stay, and the front desk is fighting me for a refund. Immediately left and booked another room in a different hotel with my 3 kids "

"It’s was good"

"No tienen parqueo pero lo demas todo perfecto "

"Wonderful staff! Beautiful rooms, easy to navigate building. "

"Good breakfast "

"Hotel was excellent place to stay very peaceful and quiet "

"Mala organización "

"There is no fridge, no microwave. The rooms were small as described but the room could use maintenance and cleaning. The thermostat did not work at all. I would lower it cause it felt humid and the temp would never drop I had to open the window. The towel heat warmer did not work. The safe never opened either. The good thing is it was located in a convenient location close to time square and lots of food and store options. "

"Great location, all the staff was very laid back and kind. Clean rooms and fair price. They were understanding when we had to check out 30 min later. "