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"Staff were so friendly could not be more helpful . I am disabled they were so helpful. Room was clean .parking was great had a great stay will be back again."

"Great location with plenty of parking and EV chargers which was very handy for us. Check in was handled efficiently with polite staff. Room was fine, some questionable carpet stains but generally clean and comfortable. A good hotel for a stopover in the area."

"Above a pub, but the music and noise stopped bang on 11pm, which I thought was reasonable."

"Stayed 1 night as attending a wedding nearby. Room was lovely, clean tidy and warm. Thank you for the little welcome note and chocolates, a really nice touch.. Impressed with the bathroom, very clean and shower was great. Breakfast was really good, prompt service and staff greeted us warmly. Lovely lady in Reception who chatted with us. Would definitely recommend as can't find anything to fault."

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"Love the hotel's cleanliness and it is modern. Did not have hard time to park the car. Lovebthe breakfast. Staff were very helpful. Pool usage is limited only for an hour."

"The deluxe room (labeled "Penthouse") was quirky being up several stairs and was in the roof with dormer windows. It had too much furniture in it for the size. Ok for just a 1-night stay. Breakfast wasn't anything to shout about and was overpriced. Overall, we thought that the price for the room and the breakfast was too high. we didn't use the spa or the pool (maybe they merit the price for some people). The location suited our purposes, but we probably won't stay there again."

"Very dated place"

"The hotel bar and restaurant are cozy and comfortable, the bedrooms are a little tired and our tv didn’t work which for a trip away actually wasn’t a bad thing. The staff were super friendly and helpful, the breakfast was delicious. Great location for all local spots in Lichfield."

"Really lovely welcome and high standard of accommodation. Gorgeous setting and beautiful warm building."

"Great property with helpful staff especially Beverly on reception"

"Lovely place to stay, the room was clean and the facilities were exactly as needed. The breakfast was very tasty and came out super quickly. The dinner options were also good!"

"The room i had was above the plant room so the first nights sleep was very poor m, when i asked at reception about moving room the next morning they advised to come back later that night and maybe a room swap was possible but i would have to check out firstly. Very poor attitude , returning in December so will see what the attitude is like then but will not accept the same room ."

"Great location and staff were great"

"Good pool and breakfast. The check-in process was not great, with a long line of people waiting to be processed by one member of staff. Particularly annoying as there was a male member of staff at the second kiosk clearly doing something far more important than to deal with customers. We went to the spa and the young guy on reception didn't acknowledge us or ask us to sign in. No instructions given. Really poor. Smacks of an airport hotel where standards are allowed to beower than in say a city...

"We absolutely loved our stay the bed was comfortable and the breakfast was soooo nice and more than enough"