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"Good service "

"Everything is excellent, staff very friendly/ room very clean / food very fresh , I love it , well done guys "

"Great place to stay with famil and grind. Quite place, a lot of entertainment on site sit. International food to suit everyone around the day and mainly night, calm place to enjoy around the swimming pool."

"The staff were excellent. The evening front desk at check-in were super nice and fast. The bartender Ahmad at the Beach-Bar is very respectful and makes nice fresh mojitos. The staff at the main restaurant were friendly and accommodating, especially Nouredine and Hamadi who oversee the main restaurant plus 3 waiters: 1 served the right side of the patio section, and the 2 others served the right inside of the restaurant. All 5 never missed a single request, not to my group, but they were also very nice to all other guests. There is a huge variety of food during each of the 3 daily meals at the main restaurant, not so at the beach restaurant though. The Entertainment team are friendly and offered decent shows despite the clear lack of resources. Minor number of staff seemed selective of who they were more friendly towards, based on age, gender, and nationality. The room however needs improvement especially the bathroom sliding glass door of the 2nd room was hard to maneuver and got stuck multiple times, which was impossible for my child to use. Also, adding a door to the 2nd room for privacy would be great since adults also use the room. Mosquitos are awful, but it's not the hotels fault. Make sure to take some bugs spray. There are no tables with the beach lounging chairs, so you either put your drink or snack on your chair or on the sand. Overall the good outranks the everything else. I hope this review helps the hotel make some improvements."

"Great"

"Lovely hotel, looks like the photographs. Food was brilliant, I usually dislike buffets however the food was very tasty with variety. Majority of the staff were lovely, however some were very rude. Reception staff (except the porter who was absolutely lovely, always had a smile on his face!) were very rude, didn’t even say bye or asked about our stay at check out. Asked to change our bedsheet one night as the baby had an accident and the staff member sent was extremely rude and was cursing us in Arabic under his breath. Not nice considered there are people out there with medical issues and no one should have to face that sort of treatment. The beach was lovely, very clean and sandy clear waters. Overall a great stay minus the few encounters of rude staff"