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"Staff: very helpful and kind towards my mum who has mobility issues "

"I had such a wonderful experience. The room was very nicely decorated and top of the line. Everything was beautiful, clean, lots of amenities. I had a small accident and broke my foot, the hosts were so helpful and really went out of their way. Everything I needed was there and it was easily accessible to the city center. I cant wait to return. Top boutique hotel I've ever stayed at. I can't say enough wonderful things about this place. I'm so glad I booked here! "

"Clean warm room, good shower and lots of towels and shower gel and shampoo. "

"A lovely hotel set in beautiful surroundings, offering cosy, comfortable rooms that make for a relaxing stay. There are several pubs nearby, and it’s easy to reach York city centre by bus, or by a scenic 40-minute walk. A great balance of peace and convenience — I’ll definitely be returning."

"Clean. Comfortable. Staff were absolutely fantastic. Had a wonderful stay"

"The staff were excellent and a real credid to the hotel, nothing was too much for them. The room itself was clean and well equipped. I would definitely recomend it and stay again."

"Always a wonderful and restful stay never had a bad night sleep nor a bad brekkie from any Double Tree Hilton. "

"The room was very clean, the bed was really large and comfortable, the receptionist we met on arrival and departure was very kind, friendly and made us feel very welcome, also the domestic team were equally helpful and friendly. We were able to book a late checkout at no extra cost which made our stay even better. We really enjoyed our stay here, and would definitely stay again when we visit York. "

"Lovely hotel staff were all so lovely and helpful too . Rooms very comfortable and full breakfast was very good "

"Clean room "

"Excellent all round"

"Stay was excellent. Stayed with my disabled partner. Staff were very helpful. Hotel is in a good location. Looking at staying in 2026 for exploring Christmas Markets in the area."

"No wifi"

"lovely room enjoyed breakfast "