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"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian...

"Booked in advance so good value. Plenty of free parking; registration plate is required with check-in. The man on reception was efficient and friendly. Hallway to room was clean and smelt fresh. Room had desk, two chairs, storage/hanging space, TV, was clean, neat and tidy with comfortable beds. A kettle with coffee tea facilities were provided. Shower was all good but the loose toilet roll holder was annoying. It’s in services so some food/drink facilities available. Less than 10 minute drive...

"Used to stay here when it was a Hilton. Friendly staff & great Breakfast. I think better than when it was a Hilton...."

"Nice stay and friendly staff"

"Comfy room, spscious just right for"

"Clean room, great location to airport at a good price "

"Clean spacious room - very comfortable"

"5 minutes walk from the terminal, comfortable spacious rooms and a great buffet breakfast to set you up for the flight ahead. "

"X"

"Great room and very clean. "

"Fantastic staff from check in to check out. Large rooms, plenty of parking."

"It was good"