โรงแรมใกล้สวนงูคินดี, เชนไน

"!"

"Very rude staff. I want to highlight an incident. The sensors at the entrance gate is ideally supposed to be automated and sensor should be working. As my mother (aged 75+ yrs) were walking from the entrance towards the lobby, the sensor failed working and the entire glass door dashed against my mother's shoulder and she well on her back. When i reviewed this myself by standing close to the door (2 inch approx) to my surprise the door the sensors again did not work and the door closed on me...

"Wonderful everything "

"Very good"

"I have booked twin beds room and requested for two beds during my booking online, but reception said I have booked for single bed room, this was an uncomfort check in experience, even though the issues was sloved."

"Room was very cold and damp Poor maintenance of bathroom"

"Bath rooms are not cleaned and bed sheets are not washed "

"We couldn’t check in because there said no Indian ID.please don’t book this hotel I call to Expedia no one helped me Very poor customer service I don’t recommend anyone. If don’t have Indian ID don’t book the hotel "

"Unhygienic, roaches and mosquitos found in the room. No cleaning of the room for the 5 days of my stay. No bedsheets changed in 5 days. Water quality very unhygienic. Overall. Very bad experience will not suggest anyone for stay. "

"Few rooms doesn’t have any window. Make sure you don’t book them. Air conditioning is not reliable. Location is good. The adjacent restaurant is quite good but overpriced. Staffs are very helpful and friendly. "

"The worst hotel u can ever find. 1) Upon check in was Informed at the reception that they can’t accept the booking and they are fully sold out. Time of our check in was around 8.30PM. 2) The person at the reception was drunk and clearly intoxicated. 3) the same person at the reception was extremely rude as he didn’t have an answer while the guest turned up after CONFIRMED Booking. 4) Money gone as there was no way of refund. 5) we had to book another hotel for the night stay "