โรงแรมใกล้สวนงูเชนไน, เชนไน

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"Very rude staff. I want to highlight an incident. The sensors at the entrance gate is ideally supposed to be automated and sensor should be working. As my mother (aged 75+ yrs) were walking from the entrance towards the lobby, the sensor failed working and the entire glass door dashed against my mother's shoulder and she well on her back. When i reviewed this myself by standing close to the door (2 inch approx) to my surprise the door the sensors again did not work and the door closed on me...

"Excellent hotel with a very attentive staff. The meals in the hotel restaurant are very good -- don't miss breakfast because it is especially yummy! Rooms are clean and comfortable. I highly recommend!"

"Very good"

"Bath rooms are not cleaned and bed sheets are not washed "

"We couldn’t check in because there said no Indian ID.please don’t book this hotel I call to Expedia no one helped me Very poor customer service I don’t recommend anyone. If don’t have Indian ID don’t book the hotel "

"Courteous staff, all the amenities were as advertised. When travelling with children, we found the kitchen to be tremendously useful. "

"Unhygienic, roaches and mosquitos found in the room. No cleaning of the room for the 5 days of my stay. No bedsheets changed in 5 days. Water quality very unhygienic. Overall. Very bad experience will not suggest anyone for stay. "

"Few rooms doesn’t have any window. Make sure you don’t book them. Air conditioning is not reliable. Location is good. The adjacent restaurant is quite good but overpriced. Staffs are very helpful and friendly. "