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"A terrible experience. Very tired hotel and spa facilities. Poor staff, rude and unhelpful. Complaints have taken a week so far to hear anything back. It appears there are a long list of people complaining."

"The staff is very helpful and polite, enjoyed the stay a lot."

"Room was lovely, but really could do with some air-conditioning as it was unbearable to sleep in the heat, the fan supplied was pretty much useless. The staff were fantastic and made us feel welcome throughout.. The only downfall is we had children in the room above us who were constantly bouncing a football! Would I return again? Yes but there needs to be a stricter policy about children."

"They were friendly but the bed wasn’t made for a lot of weight it was barely made for my husband to sleep on but other than that ok"

"It's not the first time I've stayed at Frimley Hall, and it certainly won't be the last. As always, I received a lovely warm welcome when checking in. Bozena was fantastic at breakfast, providing friendly and attentive service, and the barman was very accommodating by providing a fan during the current heatwave, which was greatly appreciated. Another great stay from start to finish. Thank you to the whole team—I look forward to returning again soon!"

"Amazing staff food & spa. A real treat to stay!"

"I've stayed at the hotel many times in the past before it became a Warner hotel. Although the facilities are still excellent I was a bit disappointed in the quality of the food in the Market Street restaurant (both evening meal and breakfast). Perhaps it was just that the previous standard as a business hotel was higher than current. We also could not get air-conditioning working in our room ((2021) this appeared to of been a problem for a number of the visitors."

"Excellent property including breakfast"