Search Hotels Near Grey Eagle Casino, Calgary

"Check was a breeze until we got to the room and I wanted to warm up some food for the kids after a long day with a long drive, but stove was not working. I called and they sent someone who spent quite some time trying to fix the stove only to tell me that they could not fix it. I called the reception again and they were saying he was going to fix it but I told them the guy said he could not. Only at that point did they suggest changing my room. I asked them what do I do next, they said to wait. I waited, meanwhile the kids were starving. I waited and then went downstairs and the guy was on the phone dealing with other issues. I would have thought that making sure I get room and settled would have been priority. It was almost 1.5 hours later that we finally got settled in a room. Apart from this, I did not have any other issues The room was clean and everything was fine. This is not the first time I stayed in this hotel. The last time, fridge did not work and they had to swap it. I would still stay again for location. Their breakfast is also a bonus."

"Unfortunately, we couldn’t get a room with 2 queen beds so got double beds instead. This made for very tight sleeping arrangements."

"Room was nice! Parking was included close to restaurant "

"Staff very helpful, clean up to date room and a good breakfast bar included."

"My room was not clean. There were dried noodles on the couch..."

"Clean room, staff were helpful and friendly "

"The young lady at the desk is phenomenal and she deserves a 10 out of 5!"

"Beds were really comfy"

"Though there were some highlights of our stay, such as a good breakfast, a couple helpful staff, and the property being fairly clean, the negatives outweighed the positives. Upon arrival, (15 minutes after the check in time), we were informed our room still wasn't ready. They had to move us into another room. The person helping us was clearly overwhelmed, and it appeared the hotel was short staffed. The staff member gave us towels (which we had to take outside to drive around the building to get to the entrance of our room), because he didn't believe even this room was cleaned for us. We also had a bad experience in the pool area with a group of teenagers. The hallways were always quite noisy, and you could hear it all in the room. Overall, this was a pretty mediocre hotel, one of which I would not stay in again."