"I've stayed here 3 times now, and it's the one place in London I can reliably get a good night's sleep. The location is great, being right by a shopping street with some lovely food places and an easy walk to the Cutty Sark DLR station.
The rooms are very quiet once you close the windows, and while the air cooling system seems better in some rooms than others, it worked well enough alongside the desk fan provided. In terms of furniture, you get the essentials and very little else. There's a comfy bed, some bedside tables, a little table and chair in the corner, a clothing rack, some shelves and the TV. I quite like the lack of drawers/a proper wardrobe since it leaves all my things visible, which makes it far easier to check if I've left anything before I leave.
The reception staff were mostly helpful. Check in and check out were easy and the free water bottle refills were great. In my most recent stay, the receptionist claimed I wasn't booked for breakfast despite my booking on here saying I was.
The two times I did get breakfast, it was very nice and the buffet was well stocked. I've got a dairy intolerance, so on my first stay I ordered a dairy free full English. It was delicious, but took around 10-15 minutes to arrive. I ordered a vegan breakfast on my next stay, which arrived quicker and was also delicious.
I wouldn't recommend this hotel if you're tall, as some of the toilets have barely any legroom. The ground floor room I stayed in was particularly bad for this."
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