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"Staff were helpful. There was some miscommunication regarding parking. Trying to get in and out of the parking garage was a bit of a challenge as well. Having laundry, there was really helpful! You download an app and pay through your phone. No coins required! We did have a challenge with the handheld shower, staying up, so had to tie it ourselves. Also check that your door closes properly. When I have checked mine, it burst open without issue. So the maintenance person came and tightened it up for us. The fridge also had some issues with dripping water and then freezing on top of our egg carton. When I told the staff at checkout, they were very grateful for the feedback. Overall, for the price and location, I feel it was good for us. We were out and about most days, so was handy to have a place to crash at night."

"Clean rooms, helpful staff and great breakfast, great place for events at O2"

"Location great. Rooms dated and our room had stains on the wall. Chipped furniture. Reception and bar/restaurant lovely looking and welcoming. Just needs a bit of tlc for the rooms and more hotel room cleaning staff"

"Fantastic stay. Loved the hotel and the pub downstairs. Only thing that let it down was the attentiveness of the staff. It felt like they were put out when doing their job. There were several occasions we had to find someone to serve us despite being in full view of the chatting staff. This is something that can definitely be improved and all in all we had a great stay."

"Worth every penny if visiting the o2 with a link corridor"

"Only stayed for a short time but room was clean and nice but tv didn’t work properly screen wouldn’t go to full size not sure if batteries needed replacing in the remote control"

"The staff are the standout here. Super friendly and helpful... location very convenient "

"There were bedbugs, they had to refund me my stay. "