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"Hi, I really enjoyed your hotel a lot! The room was very large, extra clean, and had everything one needed. The staff, especially Karen, was exceptionally nice and helpful. The buffet breakfast was sufficiently good. The truth is all was great except for the front desk guy, Dante. He needs to learn what is a good customer service and not to yell at clients or make fun of their accent by pretending he did not understand. However, I won't this ruin my review, like I said Karen was the best. I and...

"Great clean up to date"

"Great location and nicely updated hotel close to O’Hare. Good value with an excellent hot breakfast."

"The staff were amazing. There is temporary luggage storage prior to checking in or out depending on availability, no free breakfast but the food at the indoor resturant Land and Lake was very yummy. Portions are huge. Shuttle is very responsive, shuttle driver Bob is amazing and provided great food recommendations. Housekeeping is also very kind and responsive throughout the mornings as well. Will definitely stay here again!"

"Pros: Free parking, fairly low price on short notice. Inside of room was clean enough, in decent enough repair, didn't smell bad or anything, plenty of space, large bed which was comfortable enough. Once there, staff seemed pleasant enough. Cons: When I called the hotel directly the evening I booked, an EXTREMELY RUDE woman answered the phone, literally yelling and very difficult to understand. When I asked her my check-in question, she couldn't seem to understand me, she seemed very...

"The staff was wonderful and very knowledgeable on how to travel to the city. The bus stop that takes you to Rosemont train station to catch the train to Chicago is only a couple minutes walk from the hotel. It’s very convenient to the Chicago OHare airport with free shuttle service. I had hoped for more options of places to eat nearby but that would be the only negative. Not the fault of the hotel. :)"

"Kids loved the pool! Really pleasant surprise to have this so close. Will be back"

"Everything was very clean. Only stayed 1 night and had zero issues. The pool was a little chilly is my only complaint."

"The hotel staff is very friendly and the staff kept the hotel very clean and organized. The coffee is available at all times and it was fresh. Great workout room and pool. Easy parking."

"Clean Room and Great Service"

"Parking felt safe, the staff at the front desk was always very nice and helpful, inly complaint was we stayed 9 days and not one time did room service come to change out sheets on the bed and had to actually ask one of the room service ladies for a couple of new towels."

"Very comfortable beds. "

"Location"

"Enjoy the hotel "

"N"

"Room was clean and well maintained. Staff was also very helpful."

"Hotel was old and very underwhelming. Staff was personal, yet hard to understand. The room was functional and everything was in working order. Just very basic overall. Basically just serve the purpose of a room to sleep in."

"BREAKFAST WAS TERRIBLE. We were there for four nights. Not enough fresh fruit. Oatmeal was gluey, really bad. The "scrambled eggs" - just no. Some kind of pale omelet thing with no cheese - and no description! Mushy potatoes. Soggy muffins. I mean, come on now. It was pitiful. I wouldn't stay here again unless I had to"

"nice"