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"We have stayed here 4 times for overnight stops. Everything is lovely and clean, staff, for the most part are pleasant and professional - I say for the most part - on our latest visit, we ordered a wine spritzer and specified soda, not lemonade and a half pint of pepsi. We got a spritzer with lemonade and a full pint of pepsi but it was soon sorted. We have had 4 different rooms out of the 5 that there are, and only one of them was what I would class as too small even for a standard...

"Lovely room, and good food cooked well"

"The guy who welcome us on the arrival date were nice including in the morning with different guy. The hotel is nice and cute with lovely breakfast room. The lady who take care us for breakfast were lovely."

"Lovely old Inn with nice rooms. Good evening menu. Really enjoyed every meal. Staff friendly and helpful. Good location for exploring the Cotswolds. Only downside antiquated feeble shower."

"Great place, we stayed one night right off Cotswold walk. Room clean, new, staff warm and friendly, food, good. It was a good stay."

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"Beautiful location and grounds. Hotel is full of character and well apportioned. Excellent food too."

"Staff very helpful"

"A really lovely hotel and the staff were all so friendly and attentive through our stay We did a spa morning whilst there and the massage was really good Also the restaurant was great with delicious food and a great setting especially sitting outside in the nice weather"

"A delightful quiet country inn convenient to Stratford and Shipston. Very obliging staff and nice food."

"Clean but needs work"

"Not open to residents with restraint facilities on Sundays"

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

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"Had the most incredible stay. The food was incredible as were the views."

"Great stay in a lovely hotel. The owner was charming, friendly and fun and gave an excellent display of first class customer service. The food in the restaurant was excellent. We left too early for breakfast so they made up packed breakfasts for us too. Some of the alcoholic drinks in the mini bar are free too! Bed was comfortable and the facilities were clean, tidy, modern and well kept. Parking right outside too."

"Historic property ,friendly staff"

"The Malvern is a hotel run around a health club and spa. The best feature is its restaurant which is modern and serves good food. The spa itself has a nice and warm indoor / outdoor pool but the facilities are dated and tired. The rooms are very tired, think 1970’s travelodge, and in desperate need of an upgrade. Staff pleasant."

"Property. Was very comfortable, relaxing."