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"Easy to park"

"Good breakfast and friendly staff"

"Wonderful beds and very clean"

"I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

"The hairdryer in our room did not work. When asked for a new one, was taken to 3 different rooms until we found one that worked. The towels were pretty thread bare but the room did appear clean. Would not stay here again with other options available nearby."

"The staff was very friendly and the room was clean. The hotel welcomed my dog for no additional fee. It was pretty quiet so she wasn't too on edge which helped. There's not a fenced area for them to run free a bit which would be a nice addition but not a deal breaker. No breakfast but right next door to McD's. My only complaint was there was a VERY strong marijuana smell in the hallway which was fun to explain to my kids. It could still be smelled in our room but only slightly. We'd still stay...

"Paper this walls and very loud adults in next room until late. No shampoo, only soap. No hairdryer. Plenty of towels. Mattress soft and lumpy. Big refrigerator and microwave. Small parking spaces. Next to airport and highway, so noisy all the time. Overpriced but was close to my meeting place."

"April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell. Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk...

"Everything was perfect. Exceptionally clean. Friendly helpful staff, wonderful beds, all the amenities you would need."

"Breakfast was fresh. Rooms were clean"

"Very personable staff made you feel at home"

"Excellent!"

"Very nice staff and room was a good size for kids to have extra space. "

"Didn't eat there,they had issues with short handed staff,but they managed Food at dinner was good,the brisket had alot of fat but tasty ."

"The room was spacious, clean and comfortable. There are many dining and shopping options walkable from the hotel. "

"Service in the bar/restaurant was the worst! Everything else was just fine.. could use updating but it was clean. "

"Scheduled a 4-day stay, had a family emergency the first night and they wouldn't refund me for 3 nights! Not even one refund. Terrible customer service. Couldn't get the manager on the phone for 3 days. Showers are terrible. "

"This is a great property! Close (walking distance) to shopping and restaurants, and an easy on/off the highway. It is bright and clean. I also love that there's a bar and restaurant in the restaurant! I would like to highlight the night front desk gentleman, Mike. The air was not properly working in our room. When I called down to ask about it, he was extremely kind and courteous, came immediately up to our room to check to see if he could get it working. When he could not get it to work...

"Great stay! Very nice room "

"Decently clean room (some stained linens). I liked the room layout (partition between couch and bed area, vanity separate from rest of bathroom) Staff was ok. A lil snarky when we checked out early (late afternoon not staying the 2nd night) even though I was not asking or expecting a refund One safety concern I had: our room door did not close behind us. At all. Stayed wide open. My husband was unpacking the car while me and the baby played on the bed. I had no idea our room door was wide open....