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"Only hotel available in sylva and was ok"

"If you’re looking for just okay, then this would be the place."

"The lights and the design of the yard make me feel warm and welcome. I especially like the barn fire each night!"

"Nice place to stay."

"TV not user friendly. Toilet sat Exceptionally low down those of us with bad knees, Pillows all had poor neck support."

"Cleanliness is a priority for me and this hotel met my expectations. The lobby, room, breakfast area, and pool were great. I definitely recommend this hotel."

"The room was clean but you could smell the room before you even opened the door. Wasn't sure if it was cleanser or air freshener or what but it was overwhelming and hard to relax. Also the room was so small you could barely walk around the beds to get to the sink (which was oddly far away from the bathroom) or the bathroom itself. Was not a welcoming environment in the room at all. The river in back was nice but the property itself is right off a main road with railroad tracks you have to cross...

"Such a beautified property set right in the river. Will definitely stay again. Staff was friendly. Only complaint was TV in the room was not working properly but only being there for one night it wasn’t a big deal."

"This place meets all our expectations we came when they had first bought the place, and we have periodically stopped by to check on renovation,, very nice to see people actually taking their profits and investing in their business they're doing a very GOOD job, THE PLACE IS COME A LONG WAY, KEEP UP THE GREAT WORK WILL BE BACK, close to everything we wanted to do, thank you see you soon, LIVE LIFE TO THE FULLEST CRAZY MIKE"

"We only stayed for one night and it was a basic hotel stay. Check in was quick and easy, my room was clean and the air got cold. Got a great night sleep then left early the next morning. It was a basic hotel room. Nothing fancy or frilly, but I paid a basic price for a standard room. As long as it’s clean and serves the purpose, I’m happy. I’d definitely stay again if passing through the area."

"Great location, very clean and comfortable! Friendly and welcoming staff, from the front desk to housekeeping. Even on a holiday weekend it was family friendly and quiet. Coffee at the free continental breakfast was surprisingly decent! However for the caffeine snobs, would recommend a quick drive to historic Hazelwood for Beach Mountain Diner and the coffee roasters cafe across the street."

"The lodge was a bit older and rustic but the owners are very nice and aim to make you comfortable. Easy check in and great breakfast!"

"Excellent! We will stay the place again soon."

"The maintenance of this property was quite poor. The air conditioning unit was super loud. The shower drain was clogged. The sink drain was clogged. The Bath fans had been disconnected and were inoperable. My reservation was confirmed for a handicap room, but when I arrived I was given a regular room on the second floor and there are no elevators. Overall my experience was quite unpleasant and I would never book another room at this location."

"Great experience"

"I reserved a room 6 months in advance, but upon check-in was told that they “don’t assign rooms until the day of” so they do not guarantee you get the type of room you reserved. In fact, we did not have 2 beds as reserved. It seems that the reservation system is broken as they should only book what they know they have. Or, at the very least, assign rooms first come, first serve. Very disappointing."

"Excellent staff. Caring and helpful. Clean! Nice breakfast. Spacious king size bedroom. Only issue was the single elevator failed and climbing 3 stories was no fun at all. Fortunately it failed one day ago and not at the start of our weeklong stay."

"Nice people and safe and clean."

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"Everything was Great!!"