Hotel overall - heritage boutique hotel
Room design - very stylish and contemporary
Bed and pillow - not too hard, not too soft with selection of different pillows (down, microfibres.....etc.)
Washroom - snowy white towel, H2O amenities (mint refreshing ingredients), new and clean bathtub, dual sink.
Other facilities - Muji stationery, in-room free drinks and snacks (TWG tea, Nestle coffee machine, m&m chocolate), daily dessert (macaroons), a very cool swimming pool with bar.
F&B - I tried their French 8-course set dinner with wine pairing, it was great in terms of food quality, service standard and decoration/ ambience. Breakfast is also great with a lar carte menu and home made fresh juices.
Service - check-in with welcome drinks, very helpful and polite staff, early check-out with take away sandwiches box.
Improvement areas - no full length mirror, poor ventilation of toilet, mosquito in the room and in the restaurant.
Recommendations - there is no restaurants nearby, you better take taxi to go to the centre of George Town for lunch/ dinner.