โรงแรมและที่พักในเจโนวาร์

"If I could give a no Stars, I will. fisrt of all. Please stay away from this hotel. On the day of the arrival the front desk person that checked me and family in, was not careful with my personal information, he left the copy of the DL on top of the desk and the same time he was assisting another guest that she was having problems with the payment. No regards on keeping private information PRIVATE. We got to the room the door lock from inside did not lock, the next morning we told the other...

"Didn't use"

"Rooms were clean. Showers hot. Nice to stay for 2 days. Quiet. Rooms need updating. "

"Everything was good,,, close to alot of restaurants,,,,,olive garden was in the same parking lot,, parking was a little packed, but manageable!! No complaints from my stay"

"Subject: Formal Complaint and Demand for Immediate Full Refund Dear Management, I am writing to formally submit a complaint regarding my recent stay at your property, which was wholly unacceptable and failed to meet basic hospitality and safety standards. Due to the severity of the issues experienced, I am requesting an immediate full refund to my original form of payment. Upon check-in, I was assigned a room that was visibly dirty and unsanitary. The comforter was soiled, the air...

"The HVAC controls were confusing- they n the wall or at the unit?"

"We enjoyed our stay! A little disappointed we weren't able to use the free wine tasting voucher (only stayed one night and the tasting room was closing when we checked in), but not a huge deal. The hotel was beautifully decorated and complimentary breakfast was tasty. Some of the room features could use some TLC. Our door handle was loose, would have liked more pillows, and lighting in the bathroom was awkwardly placed (at eye level right next to the toilet). Going at an off-peak time was nice -...

"Great pet friendly place! Plenty of grass area to walk your dogs. My husband and I visit Williamsburg often to go to Busch Gardens with our mini doodle, and we always stay here. Decent breakfast, but very tiny coffee cups. Elevator is super slow, so we normally take the stairs. The staff has always been super friendly, and helpful when needed. Overall, they do a nice job of keeping everything clean. Definitely could use some updates and repairs in certain areas, but we always enjoy our stay."

"No really a family place to stay, maybe just for a couple, but still it’s ok if you can’t afford a better place."

"Charming and tastefully decorated, immaculate. Room spacious enough. Desk staff was pleasant and helpful. Continental breakfast was basic but nice (great coffee, toast, bananas, pop tarts). Only two relatively minor issues. Water pressure in our room wasn’t great, and the window unit that provided heat was very noisy. Would definitely stay again!"

"The whole resort is clean and very attractive."

"Perfect in every way!"

"This is our favorite place We’ve ever stayed with our family!! "

"Front counter was very nice however staffing seemed indicate front counter guy was running around doing many things. Breakfast needed more variety."

"The room was great. The staff was friendly and professional. The highlight was the morning breakfast and the evening happy hour. Job well done!"

"Staff was very friendly. One that stood out was Darius. He is very accomodative and helpful in evry demand and request."