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"Sauberes Zimmer!!"

"This is a charming old palace with lots of personality and the staff all were excellent. It was a welcome overnight refuge from Pisa after our plane was cancelled. Keep in mind it’s primarily a spa hotel with its own rhythms. And the food was delicious if a bit pricey. Also try the gelato shop across the street for the best gelato."

"Really beautiful romantic and quiet hotel, highly recommend"

"Ladesäule auf dem Gelände ist natürlich super. Lage an sich auch gut. Alles andere hat nicht im Ansatz 4 Sterne verdient. Alles ist alt, Wände teilweise brüchig und kaputt, bis auf neue Kommoden und Fernseher, ist nichts auf dem Neusten Stand. Das Wlan hat nur in der Lobby funktioniert, im Zimmer gar nicht. Für 4 Sterne und den Preis pro Nacht, sind wir richtig enttäuscht worden."

"Super nettes Personal, zentrale Lage mit Parkmöglichkeit. Frühstück ist in Ordnung und die Zimmer schön und sauber, nur etwas in die Jahre gekommen …"

"The staff were wonderful and the cafe at the entrance quite good and obviously very convenient. The room was comfortable and we liked the location, with easy walking distance to the river and restaurants (try La Ghiotteria, a recommendation from the staff). On the downside, while the room was air conditioned it seemed to have been locked to not cool as much as we would have liked during our very hot stay (presumably an energy efficiency measure). Further, the shower was very small with a clingy...

"El servicio es increíble "

"Sehr schöne Unterkunft nähe der Altstadt (paar Minuten Fußweg) Tolles Frühstück und schönes Zimmer. Haben uns sehr wohl gefühlt ."

"The hotel was fine, but I could hear the couple above me - they got up at 6.30am, I could hear singing, shower running, sounded like they kept dropping their suitcase. I ended up getting up early, too, as I knew I wouldn’t get back to sleep."

"Beautiful chic hotel. I chose the deluxe room with terrace. The terrace spanned the entire face of the building and was styled as a living room ~ wonderful. The perfect space for my German Shepard. Breakfast was to point with delicious cheeses, grain bread and eggs made to order. Staff was gracious and helpful. The only downside is all of the outdoor windows are lined with bright LED lighting. I like to sleep with windows ajar so this was very inconvenient; lights shone directly into the...

"The best thing about this hotel is the view from the rooftop bar. The restaurant has virtually no vegetarian options so we could not dine and enjoy the view. The rooms are extremely dated and in urgent need of basic upgrades, There was only 1 power socket that took a standard Euro plug. All the others only accepted the older narrow 2 pin plugs."

"Absolutely spotlessly clean and beautifully and stylishly renovated. We really loved this room. It was a short walk one way to the tower and 4 minutes walk the other way to lots of cool restaurants, shops and bars. Perfectly central to everything you’d need. Luisa was a great, kind and very supportive host with lots valuable local information. We really enjoyed our Pisa experience here and our only regret is that we didn’t stay longer. Thoroughly recommend!!"

"Too small the room"

"Room was very clean and very large for our family of 5. And the check in staff was very helpful. But, when we checked in, we were informed that our room was actually in a different building about 2 blocks away from the actual hotel front. This still worked for us but I feel others should know that you might not be staying at the actual entrance to the Pisa Square. Also, the shower is probably a 2 ft x 2 ft square with a shower curtain. It was tiny! And when you used the shower wand water would...

"Staff was very pleasant."

"Struttura recentemente ristrutturata, personale molto cortese, pulizia ineccepibile, colazione FAVOLOSA. 5 stelle stra meritate."