"Pros:
Hotel staff was very accommodating towards our late arrival, providing more towels, and helping make change for the $1 bill ONLY vending machines.
Ice is available.
Plenty of parking enforced with parking tags.
Great Thai place right next door, and downtown Gatlinburg is just ~1 mile walk to the aquarium and all the other fun things. Trolley stop is close by, too.
Makes it convenient to not have to pay to park, or fight traffic for restaurants/things to do on/around the strip.
Balcony rooms have a view of the creek.
AC is nice and functional!
Cons:
Do not come here looking for a luxury experience, or even an experience on par with a middle of the road hotel.
The creek has some trash.
The rooms are somewhat renovated, but it looks like they were cheaply and hastily done. The bathroom air vent fan was falling out of the ceiling and the faucet was ridiculously close to the sink basin making it hard to wash your hands.
The floors were absolutely filthy. I always take my shoes off before entering my own home and do so at hotels, but the bottom of my socks were black within minutes.
The beds were okay. The pillows seemed to be throw pillows stuffed into a full size pillow case. Blankets were torn.
The only window in our room provided minimal natural sunlight, the door to the balcony had a window, but it was painted over.
Paid ~130/night for its proximity, only. Most IHGs are nicer.
It’s fine if you ONLY plan to sleep and bathe. After 3 days we were ready to GO!"