"Loved everything- one of a kind onsen, indoors & outside - what a spread of humongous buffet breakfast & dinner with Japanese & western cuisine. Beautiful surroundings, aesthetically pleasing & a great view of the lake & mountain from our suite - 256. "
"His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well."
"Run down and the rooms were not clean. You also can not control the temperature to cool down the room, only heat it so it was very hot. Breakfast doesn’t start until 7 am and you need to wait in line awhile to get in. Not a great experience."
"This is the most beautiful property I’ve been to. The staffs are professional and attentive. The private onsen is a therapeutic and luxurious experience."