"I reserved a premium room with an ocean view. Not knowing it was on the 3rd floor, we asked to change to a lower floor as my husband could not climb 3 flights of stairs. The manager immediately changed us to a ground level room but with no balcony nor ocean view. The room had a musty smell. It was not comparable to the premium room. He could not provide any other room at that time as they were fully booked. He refunded me a small amount but did not cover the money I lost for the cost of a premium room. The other issue is that street vendors played loud music until late at night. The manager and staff were friendly and understanding. Our stay was still pleasant but I was disappointed that we didn’t get what initially paid for."
"The staff was rude and unwelcoming. Didn't even look up when we arrived, the towel rack fell off when I tried to use it, the sheets had blood stains and the shower sprayed sideways. There are stains all over the walls, the furniture, of god knows what. The pictures made it look nicer. I guess you get what you pay for."
"The room was ok but the the lacks security in the hotel and the worst part was there is no WiFi in this hotel we ask the front about the WiFi and. they lied and said it would work in one hour and it didn’t so went back she was very rude and said no your not going to have WiFi and was very I’m respectful when we would ask because she said we would have soon but when asked again she was very rude and said no your not going to get it for the the two days we were staying there they flat out lied , and the breakfast was only toast and cereal and that’s it and then they want to charge you for anything else. I would not recommend staying in this hotel is terrible. The staff is terrible. They will lie to you."
"The hotel was good overall, the food was terrible, though. Tomato sauce tasted like processed and food options are not good. Don't think I'll go back."
If a restful holiday is part of your travel plans, Progreso Beach might be the perfect place to visit during your trip to Mérida. Stroll along the area's seaside or simply enjoy its restaurants.
Fort Santiago is located in Hunucmá. If you're looking for a convenient place to stay, take a look at the 19 hotels and other accommodation options you'll find within a mile.
What's the best place to stay close to Fort Santiago?
Jáalk'ab Cabañas is one of the top choices for your stay based on our traveller data, and this hotel offers an outdoor pool and free parking. You'll find it 17.7 mi (28.5 km) from Fort Santiago. Other good choices around the area include Hotel Playa Linda and Hyatt Place Merida/Via Montejo.
How many hotels will I find close to Fort Santiago?
Expedia has 19 hotels and other accommodation options within a mile from Fort Santiago.
If I need to cancel the hotel reservation for my stay near Fort Santiago, will I receive a refund?
Yes! Most room reservations are refundable provided that you cancel before the hotel's cancellation deadline, which often is within 24-48 hours of your arrival date. If you booked a non-refundable reservation, you might be able to cancel it and be given a refund within a 24-hour period of booking. Add dates, click "Search", then filter by "fully refundable" to get the best options available near Fort Santiago.