The Retreat at Sisal

Property class: 2

Choose dates to view prices

Located close to Sisal Pier and Fort Santiago, The Retreat at Sisal provides laundry facilities. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Kitchen
The current price is ฿3,114
฿3,752 total
includes taxes & fees
25 Oct - 26 Oct

Room options

View all photos for Harmony Suite #2

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Harmony Suite #2

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sanctuary Suite #4

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Sanctuary Suite #4

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Breeze Suite #3

A modern living room with a sofa, dining table, chairs, and a view of the outside.

Breeze Suite #3

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite #1

A modern bedroom with a large bed, a flat-screen TV, a bedside table with a remote, and a view of a building through large windows.

Serenity Suite #1

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Located by the sea, The Retreat at Sisal is in Sisal, a neighbourhood in Hunucmá. Fort Santiago and Charcas de Sisal Viewpoint are notable landmarks, and travellers looking to shop may want to visit La Isla Mérida Cabo Norte. Sisal Pier and Mérida Cathedral are two other places to visit that come recommended. Visit our Hunucmá travel guide
Map
Street #21, Hunucmá, YUC, 97356

What's nearby

  • Fort Santiago
    2 min drive - 1.8 km
  • Sisal Pier
    3 min drive - 1.8 km
  • Charcas de Sisal Viewpoint
    3 min drive - 1.8 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    67 min drive

Restaurants

  • K Lu’um
    19 min walk
  • Restaurante "Dianesly
    20 min walk
  • Restaurante "Muelle de Sisal
    19 min walk
  • Restaurante "El Amigo Chivero
    2 min drive
  • Fornharina
    2 min drive

About this property

The Retreat at Sisal

  • Hotel near Sisal Pier
  • Located close to Fort Santiago and Charcas de Sisal Viewpoint, The Retreat at Sisal provides laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking
    • Express check-out and smoke-free property
  • Room features
  • All guest rooms at The Retreat at Sisal have perks, such as air conditioning and separate dining areas, as well as amenities, such as free WiFi and dining tables.
  • More conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 55-inch Smart TVs with digital channels
    • Wardrobes/cupboards, separate dining areas and kitchenettes

Similar properties

A bedroom with a large bed, wooden headboard, bedside tables, a desk with a chair, a painting on the wall, and a sliding door.
Hotel Casona de Sisal
Sisal
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 29 reviews
The price is ฿2,417
฿2,913 total
includes taxes & fees
19 Nov - 20 Nov
Hotel Casona de Sisal
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Locally-owned and organised tours and activities
  • Mosquito nets
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Separate dining area

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Retreat at Sisal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Retreat at Sisal?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at The Retreat at Sisal on 25 Oct 2026 start from ฿3,114, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Retreat at Sisal pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat at Sisal?

Self-parking is free at this property.

What time is check-in at The Retreat at Sisal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Retreat at Sisal?

Checkout is at noon.

Where is The Retreat at Sisal located?

Located in Sisal, this hotel is within 1 mi (2 km) of Sisal Pier, Fort Santiago and Charcas de Sisal Viewpoint.

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Reviews

The Retreat at Sisal Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 17 out of 20 reviews
Rating 8 - Good. 3 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, super clean and comfortable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just great and the staff was so lovely and helpful and kind. The pool was fantastic and beds super comfortable. It’s a little out of town so you need a car and I would bring what you need with you from Merida but it was just perfect for our week on the beach.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessio and his staff were great hosts from start to finish! They even assisted with room decoration for a surprise birthday celebration prior to arrival which was a huge help and it looked great! I highly recommend a stay at this property due to it also being 5 minutes away from the beach. The A/C worked great and water was hot always for showers. We enjoyed our stay and will be back when we come to Merida.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate. Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property. Pamela and all the folks who work on property were kind and helpful.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Excellent communications.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo y cercano al centro de Sisal, cada una de las 4 suits son muy amplias, asimismo el conjunto fue excelentemente diseñado para que cada huésped tenga privacidad y tranquilidad. La atención de la anfitriona y su equipo de trabajo, son excepcionalmente amables y muy serviciales. Volveremos pronto!!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
falto papel de baño toallas y limpieza de la habitación pero el inmueble está muy bien acondicionado el aire acondicionado funciona perfecto excelente lo único que no limpia adán la habitación diario.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, sin duda alguna regresaría
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó el lugar! Está muy lindo ☺️
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar sin duda regresaría
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable limpio y muy tranquilo lo único que fallo era que no había azúcar para el café de ahí en fuera todo bien !
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso. La alberca está increíble !!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tódo muy bien!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención al
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2026