"Staff was polite but not exactly friendly.
Garden room was not what we expected. It’s just rooms on a terrace that you access by going outside. The only window is in the bathroom that is outdated and the plaster was cracked in the shower. The beds were pretty hard as well. "
"Our air conditioner didn't work, so I wouldn't recommend this place for summer. We opened the window but that just lets in mosquitoes. That said, this is a great value place to stay in Florence that's central, with very friendly staff, clean beds and rooms. Sound-proof windows, too. It didn't block out the screaming teenagers, but that's not the hotel's fault. Just rowdy kids. We'd stay again, for sure. "
"We had a rouge garden room , lovely room . The garden needed tending and the chair certainly needed recovering . Otherwise it was a lovely place to stay"