"Not impressed. Traveling from the US and was exhausted and got no sleep at this hotel as the walls were paper thin. Had to call the front desk 5 times in the middle of the night to get help getting the people next door to shut their blaring tv off so I could sleep and was brushed off and dealt with rudeness. I do not recommend if you like sleeping. "
"Staff is friendly and accommodating. Breakfast was good and there were several options to choose from; buffet style. Room was clean and comfortable. Overall the stay was enjoyable."
"The property had a beautiful rooftop area with breathtaking views of the Duomo. The restauarant also has beautiful views of the light duomo at night. Hotel is located near everything. "
"El mejor lugar para quedarse cerca de la Firenze SM Novella. El hotel tiene de todo. La vibra del hotel es muy divertida y chill. Los procesos de Check in y Out fueron excelentes gracias a Valentina y Guido. Regresare!"
"Loved the staff - very welcoming helpful and just lovely. Loved the hotel - old world charm.
The location was perfect. If you are looking for updated or new and shiny that isn’t the hotel you.
My only criticism would be the breakfast food."
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