Funcionários mal humorados, quarto horrível, velho, antigos, chuveiro péssimos, café ds manhã péssimo, tanto que não conseguirmos tomar.
Tivemos muitas dificuldades pois estávamos com un bebê de 1 ano.
Não recomendo.... não é um hotel, é uma pensão.
Albergo senza pretese ma pulito e con una colazione più che decente. Molto soddisfatto
เข้าพัก 2 คืน, ตุลาคม 2018
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6/10 พอใช้
Juan Javier
16 ต.ค. 2018
Hotel con mucho ruido de tránsito, la habitación es muy amplia, con una cama confortable y el baño está lindo. Wifi no existe casi no tiene alcance. La limpieza es pobre. Ubicación relativamente buena.
This was the worst hotel stay of my life. The owner and his wife screamed at each other all night and day. The owner entered our room while we were sleeping. The owner yelled at me when I went to check out and requested a printed copy of my receipt. I paid the bill, and then he grabbed the paperwork, yelled at me, and stormed out. When he came back, I used Google translate on my phone to help make sure I hadn't said something wrong given the language barrier. Again, using Google translate on my phone, I apologized for any confusion and asked for a printed copy of the bill. He yelled at me and grabbed me by my wrists and shook me. My sister and I had already paid, so we grabbed our luggage and left immediately. I would NEVER recommend this hotel to anyone given the experience. I have never been yelled at before like this-- much less assaulted.
เข้าพัก 5 คืน, กันยายน 2018
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6/10 พอใช้
Edwin
28 ก.ย. 2018
ไม่ชื่นชอบ: พนักงานและบริการ
Noisy hotel
My hotel room was nice, but noisy during the night and very early morning. People talking loud and doors slamming. The hotel is located on the second floor, but there is no elevator from the street to the first floor this is a struggle when traveling with heavy luggage.
The hotel is conveniently located two blocks away from the train station.
Não tenho palavras para explicar o acolhimento neste hotel. Me senti em casa. O quarto era lindo! A cama super confortável. O banheiro e o quarto sempre limpo. O café da manhã delicioso com tudo muito bem preparado. E ainda, o sr que nos servia com toda cortesia e gentileza. Localização ótima, próxima aos pontos turísticos e à estação de trem, o que nos facilitou a viagem a outras cidades próximas Florença.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
26 ก.พ. 2018
La camera un po' fredda. Vicinissimo alla stazione. Molto comodo. Molto gentili e soprattutto disponibili
Harika bir karşılamaydı resepsiyonistin o güler yüzü ve şirin tavırları asla unutulmaz biz bal ayı çiftiydik ve herşey istediğimizden daha güzel geçti kahvaltısı temizliği mükemmel bir konaklama yeri herşey için samimi tavırlarıniz için teşekkür ederiz :))))
เข้าพัก 2 คืน, พฤศจิกายน 2017
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
PD
26 ก.ย. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Basic hotel in good location
Initial problem with the hotel unable to trace my online booking, but fortunately a room was available. One of several hotels in the same building. Clean, functional and (by Florentine standards) reasonably cheap, but very basic - a bit of a throwback to the 1980s (but not in a retro way). My room was at the front and so subject to a lot of street noise – especially the cleaning at about 1am. Very convenient location, close to the railway station and the sights. Proprietor was friendly enough, but did not speak English and seemed reluctant to speak Italian slowly enough for me to understand.
เข้าพัก 1 คืน, กันยายน 2017
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8/10 ดี
Rolland
24 ก.ย. 2017
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Excellent rapport qualité prix.
Très petit hôtel vétuste mais bon accueil efficace et sympathique.
Travaux à proximité pour longtemps.
Très bien situé.
My bedroom was really big. It has air conditioner and TV. Beds comfortable. The staff at the reception very nice and helpful. The only inconvenience I found is that there is no shampoo and the reception is not 24h. Keep in mind that it's not a hotel, it's a pension.
Definetly I would repeat
เข้าพัก 4 คืน, สิงหาคม 2017
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8/10 ดี
Wayne
16 ก.ค. 2017
ชื่นชอบ: ความสะอาด
Homely feel, great location .?
We enjoyed our stay at Hotel Serena, it was a homely feel, being so far away from home. Handy location to trains,&short walk to town centre, nice balcony off room.
EN TERMINOS GENERALES BIEN, MUY CERCA DE LA ESTACION SANTA MARIA NOVELLA Y MUY CERCA DEL CACO ANTIGUO.
SE DEBE AGREGAR QUE LA ENTRADA EN EL PRIMER PISO ES MUY DETERIORADA YEL ASCENSOR AL SEGUNDO PISO DONDE ESTA EL HOTELNO SIRVE, POR LO DEMAS BIEN
Otel çok kötüydü. odalar cok soguktu ve ısıtma sistemi yok. Kalorifer var sadece çalışmıyor. Otel sahipleri hic bir şekilde ingilizce bilmiyor anlaşmak imkansız. Ayrıca otel sahipleri hic cana yakın insanlar degil, söylediginiz 1 söze karşılık 10 katı italyanca cevap veriyorlar.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Rod
27 ต.ค. 2016
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Well situated for sights and station
Fairly basic but comfortable accommodation. Owners helpful but speak little English. Street was a bit noisy overnight...people rather than traffic.
El hotel es aceptable en cuanto al precio, es atendido por sus dueños, un señor mayor amable, quien decide como dueño de casa. Contratamos dos noches, salimos el primer día, al regresar al hotel, nos habían cambiado de habitación, trasladando todas nuestras pertenencias, los pasaportes habían quedado en la caja de seguridad, no podíamos acceder a la habitación anterior porque ya estaba ocupada, por lo que tuve que entregarle la llave de la caja y él saco mis documentos. El colchon de la nueva habitacion tenia los resortes salidos, un desastre.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Maria de Fátima
15 ต.ค. 2016
ชื่นชอบ: พนักงานและบริการ
Recomendo para quem quer hotel simples, confortáve
Staff muito dedicado e prestativo. Quarto de tamanho razoável para quatro. Chuveiro com difícil controle de água quente/fria. Muito bom café da manhã.
Essendo alto 1,92 ho sempre il problema della lunghezza del letto e delle sponde. Qui c'erano le sponde, ma il letto è lungo e ci si entra tranquilli. Proprietario molto gentile e alla mano. Ci sono stato solo una notte, ma ci si riposa molto bene. Grazie
Very nice hosts, a good conditioner in the room, very close to the railway station, close to the Cathedral and Capella Medici. We were staying in this hotel for the second time.
If you don't like dogs, don't chose this place - the host has got a very friendly old half-blind dog, but we are fond of dogs:))))
Hotel al minimo indispensabile. Zona rumorosissima. Presenza di un cane dei proprietari che ogni tanto si faceva sentire. Prima colazione ai minimi termini