โรงแรมและที่พักในเฟนซ์เฮาส์

"Lovely spacious room. Food at breakfast was really good, we ate at the restaurant once and the food was really tasty. Nice friendly staff and great location for sightseeing Durham"

"Clean room, helpful staff. Good breakfast options"

"VOor het ontbijt iets van plakjes kaas of zo erbij"

"First and foremost the property was clean, functional and offered value for money. The staff were friendly and helpful, although our experience of room service was let down by dirty cups being left. We found the hotel lacked character, everything about it was functional and not interesting. This extended to the breakfast, our experience of which was behind not eating supper there. This is not a criticism of the hotel, it is my view. Based on reviews I expected a little more than we got....

"First impression of the room (which was a suite). There is dust all over the vents, the thermostat was set very high as we walked in and after setting it to the lowest setting the air con doesn’t blow cold air whatsoever. The room is smaller than advertised in images online. And the ceilings are very low. Going from a 5 star manor at the start of the week to this by the end of the week was just disgusting. The room was in need of a proper deep clean, stains on the sofa. Genuinely makes me feel...

"Superior room very spacious and decent spec."

"Ample parking. Amazing breakfast. Great views"

"Fantastic location, twin room, very clean and great size. Staff were brilliant, and ve"

"I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...

"Lovely place to stay, clean room although the carpets could do with a revamp. Staff were very helpful even though we arrived very late in the evening. Breakfast was excellent, very nice poached eggs."

"Good size bedroom, excellent breakfast, great staff"