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"Equipe sensacional"

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Very friendly staff, homey accommodations, and a chapel which is the queen of all amenities. "

"Amazing "

"Staff was very nice and felt safe during my stay"

"La habitación es excelente y una vista espectacular. El servicio muy bueno pero el desayuno es un desastre."

"The hotel was clean and the staff was amazing. I've stayed at many hotels in the area, but will be sticking with the Heritage in the future simply because of the staff."

"Nice room. Good UWS location. Nice French restaurant attached. "

"All was great"

"Everything was amazing! Love the location and how accommodating the staff is. 10/10 highly recommend! Already planning my return! "

"The staff was super friendly and helpful, room was nice and clean."

"Good"

"Love staying here. Great room and lovely staff. "

"Clean room, all staff were professional"

"The room was perfect. Well appointed and super clean. Staff was more than helpful. Beverage center was a major bonus. Will return. "

"yes"

"Small room but big bed and the free breakfast and clean room make up for it! And an HD tv with channels was excellent you can’t beat the location either"

"el personal amable, habitación amplia, todo excelente"

"Great place and location. Staff is awesome! "

"It was great minus the elevator not working "