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"This would probably have been a totally fine stay except there was about 50 members of the same family staying there, maybe 75, and their kids were marauding round the hotel leaving trash, upturned chairs, broken glasses etc all over the place. The bar was a no go area because they'd taken over, so loud. Not enough staff to police the bad behavior or clean up and the parents were doing nothing. Pool was absolutely rammed and not a place my kids wanted to hang out - tiny and busy, despite booking...

"Staff were great!"

"Lovely stay great breakfast"

"Beautiful hotel. Stayed one night but wanted more. The staff were great. Thanks Oscar for looking after us. Room is clean and very comfortable. Breakfast was worth it. "

"Booked for 2 nights, night 1 - bed to small double rather than king size, heating was on full belt and i could not turn i5 "

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"Breakfast was superb, "

"After a minor hiccup with our room not having been made up from the previous guests, everything was extremely good. If this is the area you want to stay, this place is highly recommended. "

"Perfect one night stop just off M6 but far enough to be quiet "

"Very friendly and brilliant service. Breakfast was really nice and on site parking was a great bonus. Thank you for looking after us!"

"Room was basic, shower water pressure very low, lighting in room not great, Breakfast - staff were doing a great job but were rushed off there feet, very busy and could not cope with demand on some food items like croissants, fruit, hash browns, sausages etc.. Also guest seemed to taking food and not eating it - wasting, and some did not care about leaving the place tidy - absolutely clueless people "

"The hotel was charming. The room was pleasant and a good size. We enjoyed the pool, sauna and Jacuzzi. The breakfast was good "

"We had a comfortable stay at Upper House and slept well. Breakfast was enjoyable, and we also had dinner during our visit, the food was lovely and a real highlight. However, the room cleanliness was fairly basic and could be improved. The staff were polite but didn’t come across as particularly warm or welcoming. The property itself feels quite dated and would benefit from modernisation, as it seems to have remained largely unchanged for many years. It’s also worth noting that the venue hosts...

"Free parking, Good breakfast."

"Lovely large room, well used but clean and everything worked. Friendly helpful staff. Plenty of parking, good internet. Excellent breakfast. Overall great value"