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"This is a nice modern hotel with lovely facilities, but badly let down by the technology not working (at least for the suite I was given). Despite turning the air on to the coldest possible setting in both rooms, the suite was incredibly hot. Not possible to open windows as they were locked shut. I got hardly any sleep as a result. The electronically-controlled shower was also hard to keep at any consistent temperature. The suite was huge and lovely but the main thing I really needed was a...

"Room cards had issues where they didnt worl, had to go up and down a few times to get it sorted. Other than that great location and friendly staff"

"We stayed for 2 nights, room was new renovated, good bar and restaurant friendly atmosphere would definitely book again "

"We stayed in the carriage house basement apartment and it was amazing! The apartment is large has a lot of living space is super clear and comfortable. It’s about a 10 min walk to Victoria station and from there you can get anywhere in London! We were traveling with two teens and it was a great location! Also lots of restaurants, pubs, and grocery stores in walking distance. Only watch out is the apartment is only accessible by a set a VERY steep stairs. It was not an issue for us but I could...

"Park Plaza was in a perfect location for access to London. We were able to walk most places. The room was clean and set up well. Friendly helpful staff. It’s our third time there and will return again. "

"Did not use the dining facilities"

"I expected better based on the descriptions"

"Great location in quiet Chelsea yet accessible, boutique unique large rooms. Excellent service lobby friendly area with tea. Stayed many times and will be back. "

"Gutes Hotel mit super Anbindung ins Stadtzentrum. Frühstück optimal. Aufzüge haben nicht immer optimal funktioniert. Immer mit Wartezeit verbunden. Einige waren ständig außer Betrieb. Personal sehr freundlich. Eine schöne Bar und 2 Restaurants im Foyer. Preis/Leistung stimmt. "

"Beautiful boutique hotel. Lovely room, friendly and helpful staff, and great location"

"Airco functionele niet maar hadden we ook niet nodig. Nette kamers, goede ontvangst en gemakkelijk online in en uitchecken. In de buurt 5 minuten lopen naar earls court underground met veel winkels en mogelijkheden om te ontbijten in de omgeving."

"Breakfast offerings are simple but satisfying and varied enough for everyone. The staff is attentive. I had stayed here two years ago and coincidentally, stayed in the same room. I can see a bit of wear and tear, but it's very comfortable. The location is very convenient."

"Clean room, attentive and informative staff "

"Room. It ready when we came. They told us to go to the exec lounge for an hour. Room still not available. Then in order to get a room we had to downgrade or upgrade for more money per night. Otherwise staff was nice. Restaurant cooks were terrible. Exec lounge was nice. "

"Sehr saubere Zimmer, jeden Tag geputzt. Hotel klein,aber fein. Sehr schön gestaltet , butik Hotel. In der Nähe von London Eye und Big Ben.Vor den Tür des hotel ist Bushaltestelle bis Liverpool Street und Verbindung bis zum Zentrum .Abendessen sehr große Auswahl gür jede Geschmack. Ich kann immer weiter empfehlen und jedes mal wenn ich London besuche komme ich sehr gerne wieder. "

"Really lovey area to stay in and it was close to the Tube station. "