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"I can’t fault this hotel for the location - it’s the reason we have stayed here twice this year. But honestly, the whole hotel needs ripping out and starting again to bring it up to date. There are limited plugs in all rooms. None of them have any plugs near the bed. There are NO USB sockets anywhere. There is no aircon, and the air cooling system fails when it gets too hot. The showers are weak and badly positioned. There is (poor quality) handwash in the bathrooms, but no complimentary...

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Beautiful hotel. Amazing stay for 4 nights. Breakfast was fantastic. Lots of options including fresh honeycomb from their beehives and fresh peanut butter maker! Rooms a bit small but very nice and very clean. Lobby is absolutely gorgeous! Location is excellent, close to many main attractions and underground around the block. We would definitely stay here again. Absolutely loved it!"

"TIENE UNA MUY BIENA UBICACIÓN, SU DESAYUNO ES MUY COMPLETO, Y EL PERSONAL ES MUY ATENTO. HABÍA RUIDO EN EL DIA ESTA EN REMODELACIÓN LA PLANTA BAJA."

"Staff are fantastic!"

"The room and location were fantastic - a little annoyed at the workmen who were there during the week drilling and making noise - at one point right outside my door. Other than that it was a wonderful stay and the staff were brilliant"

"ทำเลที่ตั้งดี ใกล้แหล่งท่องเที่ยว ใกล้ Tube สะอาด"

"Great 2 night stay was our second time and was just as good ideal hotel to get around London. Thanks"

"Wonderful hotel with a great location! If booking a room, add breakfast to your reservation. I wish we did. Excellent food but pricey if paying out of pocket. Our room here was the best we stayed in while traveling around the UK."

"Such a great place to stay, the location is perfect and the staff are friendly!"

"Very nice and very clean hotel in a convenient location. Close to many restaurants and access to a number of busses and trains. The staff were wonderful and very helpful. The superior single room I stayed in was small as compared to US hotel rooms, but was very comfortable."

"Super professional, courteous and friendly staff. Rooms were very clean and spacious. Location was great…near Borough Market and London Bridge underground station."

"Friendly staff and warm atmosphere!"

"Good hotel next to huge park and very convenient with shops around."

"Room was very clean . Small but cleanliness made up for size. Ok for short trip to London . Great location . "