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"Always love staying here ! The accommodation is beautifully presented and maintained and the staff and food just excellent . Just wish there were steam room and SPA facilities available other than the treatments . Also super convenient for Heathrow without being a run of the mill airport hotel "

"They hotel had double booked and we were turned away. No room. As two elderly travellers I was appalled to have to drive straight back home 100 miles in the evening. Staff just said they couldn't help"

"Terrible customer service, property is nice, upper management customer service is poor "

"Spa was great One lift shared by whole hotel.difficult 10am checkout harsh "

"We would like to express our sincere appreciation for the outstanding service throughout our stay at the Hotel Corinthia. In particular, we wish to thank Nastaran, whose exceptional professionalism, attentiveness, and warmth truly distinguished our experience. Her presence added a rare quality and elevated our stay to a notably higher standard. We would not hesitate to recommend the hotel and extend our special thanks to Nastaran for her significant contribution to such a memorable stay."

"We loved our Christmastime stay at the Langham. The location is excellent for seeing Christmas lights and the panto, the room was very comfortable and the staff was so helpful with things like getting a taxi, etc."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Amazing stay, the rooms, hotel and staff were amazing "

"While the property was undergoing renovations at the time, it was still quite lovely. The room was well appointed and comfortable. The staff were top notch. Great stay. "

"From the moment we arrived until the moment we left, we were treated like royalty at the Chesterfield Mayfair. The hotel staff goes above and beyond. It has a restaurant, beautiful bar with live music, a beautiful rooftop bar and a tea service. I highly recommend this hotel. We were sad to leave. We would definitely stay here again."

"Can’t comment on food. Did not eat there."

"The breakfast was not great, no toaster to heat the toasts, the waffle seemed to be from the day before, the danish area was not filled, and it took a long time to get my latte, that arrived cold ! The room had a spider web on the ceiling and a little spider was roaming around… stayed at this hotel few years back and it was impeccable… not anymore sadly!"

"The room was very nice. Loved the shower which also had a hand shower attachment. The cleaning staff were really nice and complimentary snacks were added to the room each day along with bottled water. Our room was on the back and very quiet. We did have to keep our window open to maintain a comfortable temperature. We went to the bar twice and had drinks and snacks. The bartender was lovely and helped us choose drinks. Free chips & nuts were refilled as well. "

"Had an excellent stay it was my birthday and we were upgraded to the pent house which had amazing views over london. Staff very attentive and welcoming"