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"The hotel s great, the area, despite having an American style mega mall , can be a tad rough at night, it is not unsafe just not a place for an evening stroll."

"Good hotel next to huge park and very convenient with shops around."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"The location was very convenient, rooms are very spacious and beds very comfortable."

"they had AC!!!!AV was turned on!! that was awesome!!!!will definately come back"

"Pleasant staff"

"Great location"

"Cheap and cheerful, great location"

"This is a great hotel with wonderful staff. The restaurant staff are fantastic and when I had problems with not being able to charge my phone and iPad in the room, the staff that came to help were very helpful. The onsite electrician was very kind and helpful. I would definitely return."

"Hotel is good, but service in main restaurant is at times very slow, the upkeep could be better. In places it is excellent and other places it could be better."

"good location "

"The hotel’s location was amazing! Staff was so kind and super helpful. Our room was spotless."

"The staff are so friendly, especially the front door men. I was worried there would be a snobby attitude but not at all. Room was also lovely but could do with a fridge"

"Rooms are cute and clean. Staff was very helpful and the breakfast had a lot of variety."