Search Hotels Near Edgar Allan Poe Museum, Richmond

"It was great!"

"We were really glad to have the chance to visit your hotel again. Room 801 was very nice despite the lack of a view. Valet and front desk staff very pleasant. Only issue was the bathroom door needs fixing. It would not close without being jammed/pushed hard. If we had been there for more than a night we would have requested a repair or room change. Thank you and hope to return soon. "

"The room felt well below the price we paid. It had some rust on several items. The bed was horrible. The blankets and pillows were awful."

"The hotel was clean and staff excellent. I found the doors opening and closing by others very noisy."

"The pool was not available and the room was not vacuumed. "

"While the hotel is undergoing renovation, the rooms are amazing. You couldn’t ask for a better location."

"Amazing. As always."

"Arrived and the type of room we booked was unavailable. No attempt to remedy the situation just a shoulder shrug and sorry. Front desk staff extremely unhelpful and indifferent. Asked for a late checkout to accommodate the errors upon arrival. Was told I’d need to book the room for a full extra day if I wanted to check out 2 hours later than standard time. When asked why the rate the front desk was offering was $60/night more than what was shown online met with another shoulder shrug. Air conditioning brutally loud all night long. Poor reflection on the Hilton brand stay elsewhere."

"The room was left with dirty panties hanging from the bathroom pole. Told staff and they were polite but all they did was comp my parking, when i told the staff the next day, they didnt even know about the incident"