โรงแรมใกล้โรงละครอีสต์แมน, Rochester

"Hotel stay was great! Beautiful inside, No complaints. Would definitely stay there again"

"Bathroom floor needed cleaning. And bed was horribly uncomfortable.. was given a handicap room.. and bed seemed to be to accommodate that. Lower on one side and horribly uncomfortable.. staff did offer to change room but wasn’t able as affair we were there for would have been missed.. Why put someone in a room like that if you had other rooms to begin with.. have stayed here before but will not again.. For the price room should be clean too"

"Most definitely enjoy every stay quite relaxing home away from home"

"We had to move rooms because there were ants crawling everywhere, getting on our feet and the bed! There were also two long hairs on the face towels. At breakfast time, there was never any plates or bowls out for us to actually put the food on, the eggs we ordered were never brought to us. The pool was cold, the bedding was old."

"I was worried about negative reviews but hoped these were from people that are hard to satisfy. I was very wrong. The filthiest and dirtiest property we have ever stayed at. Cannot believe it was the Hyatt brand. Stained carpets everywhere - room and common areas, stains on sheets and bedding. Basically a dirty room that was lightly surface-cleaned. Simply disgusting. Paper-thin wall. Overall, a terrible property in dire need of many improvements. This was our first trip, with many...

"It looks like a hotel that was high end way back in the day, but its strughling to hang on. I had to get my own hand soap etc.at the front desk. I booked 2 queen beds but was put in a king room. Bed was clean and comfortable though. Im glad my teenager was ok to share. Only one elevator was working for 7 floors and it was just barely working. Not a lot of explanations or information from staff eg: you have to swipe your room key when you press your floor button or the elevator will just go...

"Breakfast buffet was fresh and tasty. Hot coffee was available at all hours. Parking was easy. Location is convenient to multiple universities. Room 101 ( where we stayed ) was roomy, but the main bed is against a wall with a mechanical room on the other side that hummed all night."

"There was no coffee pot or kitchen ware, house keeping never came "

"The water in the shower wouldn't go down and they gave us a plunge to get the water out; it wasn't even them to do it. The toilet had dry blood on it. The bed sheets weren't clean. It was terrible. The staff tried to help but they said that the house cleaning is only there every other day"

"24 hour coffee and tea station and wonderful pool! My favorite place to stay when I'm in the area."

"The staff was incredibly kind and helpful."

"Check in clerk was outstanding. Professional"

"Room Was clean. Advertised free breakfast but there was nothing. Desk clerk said we could get food across the street. We stayed there due to having an emergency situation at strong memorial and we're looking forward to grabbing some food before we had to get back there."

"We stayed in room 101 at the Econo Lodge April 16-19. The ice machine was not working. Staff said it had been down for a while & they didn’t know when it would be fixed. We had to get ice at the 7/11 across the street. The fan in the AC unit (which was on low) was so loud we couldn’t sleep & had to turn it off. The ceiling in the bathroom had a leak which had stained 2 large ceiling tiles & dripped onto a box of tissues. Neither the ceiling tiles nor the tissues had been replaced. On the plus...

"Front desk guy was very understanding and helpful"

"Room was clean ansquiet"

"Our daughters were in a dance competition and we booked the hotel to stay together and to have use of an indoor pool. All the girls ended with chemical burn type reactions to the chemicals in the pool. Our shower faucet also ran all night and couldn’t fully turn off."

"The kitchen was empty, the refrigerator door was on the wrong side. No kitchen dishes or anything for use. Bathroom towels smelled "

"Truly enjoyed me stay. I would recommend. "