Search Hotels Near Downstairs Cabaret Theater, Rochester

"Everything was wonderful"

"We were there for the weekend to remember conference"

"Yes "

"Comfortable and clean room Staff was friendly. "

"I had a two-night stay at this hotel. I am part of the planning committee for convention that happens annually. This was our second year of a 4-year contract. Despite working with the hotel the prior year and communications with the hotel management over the last 6 months.... There was no staff. Members of the convention cooked the food for the banquet and also served. Members set up and broke down all the events including the banquet. Members fixed the boiler that left everyone with no hot water. Only a quarter of the common restrooms worked and the ones at worked had no toilet paper or paper towel and smell horrible. Only one elevator for the entire building was working. And I went through eight key cards, got stuck on the elevator that didn't let me off at my floor and watch that happen to many many others, multiple times. It was actually shocking. Not one soul available to make the 18,000 gallons of coffee needed or the pizza to feed a thousand guests morning noon and night. Years of preparation down the drain due to poor management. Staff literally quitting hours before a banquet for 500 guests! And another member of the committee got their car stolen, so there's that! Wyndham this was absolutely unacceptable and paying guests should definitely be compensated. And the hotel contract should be nil and void. I stand with everyone involved in saying that this weekend should be completely refunded to the convention committee and to the paying guests"

"Location of School 31 is convenient to many local activities. The re-use of the building is wonderful. Decor is fun and comfortable. We would certainly stay here again. It was a little quirky with the bathroom area being open to the rest of the room. Our room was on the road-side of the building and there was some traffic noise. The bed was very comfortable and room temperature controls were easy to use."

"The room was a little small but accommodations were nice "