Search Hotels in Downtown Los Angeles, Los Angeles

"Great"

"What an incredibly beautiful property. From the minute you walk in you’re welcomed with a clean, spa smell. The staff were extremely helpful and friendly and the rooms and beds were very comfortable."

"The room was very nice and clean. The environment inside the hotel was charming and cozy. The only downside is that there is no available parking on site and you have to park in a lot. that is pretty expensive if you want someone to actually look after your car with security. Otherwise you’ll have to park in a lot across the street from the hotel that is pretty sketchy and there is no security on site."

"The room was great, the staff was helpful and parking was close by and safe."

"I booked this hotel for my husband, taking our son to a Laker’s game for his birthday. I knew there wasn’t much time between their flight landing and tip off, so I booked this hotel because of its convenient location. They arrived for check in and were given a key, when to room to drop bags- key didn’t work. Went down to front desk, rekeyed card, back up to room, still didn’t work. Back downstairs, told not to put key by phone- which he hadn’t- back up to room, didn’t work. Back downstairs, rekeyed….now running late to game….key worked, AND THERE WAS A COUPLE IN THE ROOM. They were assigned same room number. Back downstairs AGAIN….they have to find a new room, finally get a new room, head to game and had missed first quarter. The next morning my husband went to front desk to complain, and was given a bottle of water for the inconvenience. COMPLETELY UNACCEPTABLE"

"The neighborhood isn't that great, and the hotel lobby. The rooms were great, and the staff was very helpful."

"Beware of the hidden fees for parking valet is $60 plus every time you retrieve your vehicle it’s an additional $35 the $6 parking taxes"

"The room itself was great; however, one of the main reasons I chose this hotel was for the pool and jacuzzi amenities. Unfortunately, the jacuzzi was closed for the duration of our stay, and this was never communicated to us at check-in. Additionally, although check-in was listed as after 4:00 PM and we were told our room would be ready, we did not receive access until after 5:00 PM. We were also not provided with basic information, such as where the pool was located, and only found out by asking a staff member in passing. The check-in agent was not very welcoming and appeared disengaged. We initially gave the benefit of the doubt, assuming it may have been an off day; however, during check-out, the same lack of customer service was evident. When we inquired about possible compensation due to the jacuzzi being unavailable and not disclosed, we were told there was nothing that could be done and no one else we could speak with. Overall, the lack of communication and customer service was disappointing and impacted our experience."

"$5 parking and then walked to the Dodgers game."