โรงแรมและที่พักดาวน์ทาวน์ ลา ครูซ

"Golf carts were hard to use and were very slow, The hotels literally in a valley and goes up a mountain, everything's a uphill walk, staff were slow, Buffet food wasn't good, ordering lunch from the bars took over 2 hours on multiple days."

"La chica del restaurante muy pero muy amable"

"Excelente atención del personal"

"La comunicación fue muy clara, siempre atentos a tus comentarios. El departamento es muy bonito, tal cual las fotos. Estuvimos muy a gusto."

"Great"

"At check-in, I asked for a bottle of water because I was thirsty. I paid for the bottle of water with my credit card and gave the employee a $6 tip (3 new $2 bills). At checkout, I was told I owed them for a bottle of water. I told them I paid for the water at check-in, and gave a generous tip. They told me I was a liar and that I needed to pay for the water. I felt humiliated because they told me the only way they could verify my account of the payment was by reviewing video cameras. I...

"Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this...

"Nice little resort. Good overall experience. Beautiful beach with no seaweed. Food was good overall but not much variety. The buffet is quite small and can get crowded. If you decide to have a later breakfast, you will have to wait in line to be seated. I found the food style and taste were mostly for local people, rather than foreigners, as it was kind of spicy for me. We may return to this hotel anyway"

"Limpieza"