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"Helpful staff very nice highly recommended 👌"

"The Lemon Tree was perfect for what we needed. Conveniently located (to both public transport and for cars), and nice rooms in an oldish and interesting building. Amenities and staff were all excellent. Breakfast great. And quiet at night. I’m going to recommend it to others."

"We were very unimpressed with the state of the building. We were in a tiny room in the attic with a bathroom that had no air con or extraction or any window that would open. The main room had a single socket that was practicably useful but from which it was impossible to position a fan to point at the beds. The patio area outside had broken glass on it that they seemed oblivious to until we raised it. It was cleared up half an hour later. There was torn wallpaper in one of the corridors....

"Went to the Spa for my sisters birthday. The moment you walked in you felt calm as the decor was stunning. Staff so polite always smiling and helpful. Massage fantastic and professional. Massage room serene low lights soft music. Lovely pool. Garden absolutly amazing, tranquil lots of seating. We stayed at the hotel which was ultra clean and tidy. Room fantastic, coffee maker, tea snacks magazines fridge. Decor throught hotel beautiful. Hotel staff always smiling and helpful. Nelsons restaurant...

"Clean room ,friendly staff , 100% deserve another visit"

"Great place. Enjoyed our stay"

"Pros: lovely breakfast, nice aspect to the room and comfortable bed. Staff are delightful Cons: bathroom is a little tired - mildew and taps not fully working - but workable. "

"Breakfast was good. Clean room and good value."

"The swimming pool is out of order at the moment. was not notified of this when booking only a couple of days before I arrived. I was allocated room 56. Make sure you don’t get this room unless there is a heatwave. It was so cold that I had to ask to be moved during the night. The radiator does not appear to work in the room. I stayed for 3 nights, two of which had road closures outside the hotel . On the Sunday the road was closed from 7 am to 1 pm so could not leave unless you walked - and...

"Room was good and in a good location. Breakfast was very overpriced at £15 for what you got."

"Extremely friendly staff nice room and bathroom "

"The House is fantastic. Love the character of the ponies and little pond. Joanne was a delight. "

"The shower in the room and wash hand basin were very small , other than that it was clean and tidy and the staff were excellent"

"Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day"

"Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience."

"Although the hotel is dated and there was only one socket (by the desk), the bathroom in my accessible room was the most comprehensive I've encountered. No less than 7 grab rails in all the right places! All the staff were a credit to Greene King. Well done"