"The breakfast and dinner were very good. However, the room I was given wasn’t ideal—it was located near the elevator, so I frequently heard noise from guests waiting or passing by. It made it difficult to fully relax.
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"Thank you so much for making our stay a week ago now such a wonderful one! The kitchen/restaurant staff were especially friendly and conversational, making our dining experience an extra pleasant one. Not to mention the food is delicious anyway. Beds are comfortable, everything is clean and tidy, house keeping did a good job servcing the room as usual, and even the manager was extra helpful and friendly, taking personal time out of his day to help us out with a couple small things. We always...
"I liked the location, the check in process, and the friendly staff. The patio section could’ve been maintained better. As soon as you walk out of the back door it was a gutter or drainage pipe leaking at it caused some of the patio furniture to be wet. Also, the bar and restaurant was supposed to open at 5 and it was well after 5 before someone came to attend to the bar. We will come back and stay here though. Marking this as a safe place to stay in the area."
"Great check in experience. The staff was so kind and helpful throughout our entire stay. Bed was super comfortable and the AC was wonderfully cold on such a hot day. Would definitely stay there again. "
"Me and my GF arrived in Birmingham before noon when check in is at 4pm. It was my GF birthday weekend …. She called the front desk to discuss the situation and without hesitation we were told just to drive to the Hotel and a room is already available for us! Once we arrived at the Hotel… the Clerk gave us each a free breakfast card as a birthday gift, upgraded us to a 12th floor Corner room with only 2 other rooms near us! Then to add to all that welcoming we received….Matt Rife (the reason we...
