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"The staff were helpful and friendly. Offering any help I may need during my stay (6 days). It was very quiet even though the hotel appeared to fill up every night. It is conveniently located near restaurants, Letchworth State Park, Silver Lake, and not too far from East Aurora. The cell reception was very good (Verizon). I will definitely stay there again in the future."

"Clean room and bath. Quiet. Would stay again."

"Ashley the manager is incredible! Always putting the guest first "

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"The room was clean and the staff was polite and friendly "

"Familjärt, fint bemötande "

"Everything was perfect. Our host. Glenda was spectacular and keeping the place up-to-date and wonderful breakfasts."

"Staff very friendly, breakfast was good, peaceful, quiet place to stay Only negative was the stairs to climb to room"

"They are going through construction and it is a bit inconvenient. There was a lot of noise and I thought the prices should have been lowered due to this."

"Clean room nice facility"

"We had a great stay overall. The staff was genuinely accommodating and very friendly, which made a big difference. Breakfast was excellent—fresh, tasty, and well organized. The pool was a bit on the cold side, and the jacuzzi jets were very strong (definitely more “hydro-massage” than relaxing soak). That said, everything was working, clean, and well maintained. Despite those minor points, it was a comfortable and enjoyable stay, and we’d happily come back"