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"Great location for public transport, easy parking across the road, great sized room and bed for a single person."

"The manager and the Front desk Team went above and beyond. Unfortunately, I injured myself before checking-in. However, the Front desk team made sure that I was comfortable. The team went out of their way to deliver items to my room, when I could not walk. I recovered and I was pleased to thank Jude Peiris for his leadership."

"Keep up the good work!"

"Every thing was just right no complaints at all"

"Stayed here for 1 night for a concert. Good looking hotel in a pretty neighborhood. Helpful staff and clean facilities."

"The location itself is fine – convenient enough for what we needed. The outside looks okay, nothing fancy but respectable. Inside is a different story though – it definitely feels tired and in need of a refresh. The doors are really noisy when they shut, and the walls are thin, so you can hear pretty much everything from neighbouring rooms and the corridor. Not ideal for a good night's sleep. We also got woken up by housekeeping starting to clean our floor at 8am, despite checkout not being...

"Great location, near Park Royal tube station"

"The room was great in a peaceful area. Which was great after such a long flight from Australia. A mini fridge in the room would be nice though and a toilet brush..."

"Good staff. Close to the train station. Not far from the attraction zone."

"Ideal location, close to tube station, grocery, and restaurants."

"I came here on a recommendation and I wish I hadn’t. Horrible customer service and I when asked to move rooms (because they gave me a room someone was already in) they said they were limited to available rooms because I booked on Expedia. When they finally gave me another room, the sheets were dirty and the pull out couch wasn’t made. I definitely will not be going back. There’s too many great hotel options in London to deal with bad customer service!"