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"Amazing stay! Really convenient, went for a conference and they offered free shuttle service that was convenient for my stay! Clean rooms, good staff!"

"Great property"

"Staff from front desk to concierge, bellmen, TJs bartenders and housekeeping were all wonderful. Property was impressive and meals at Lemaire were excellent. We felt pampered. Love the hotel and staff. "

"Our room was large and very clean. The only thing that keeps me from giving a five star review was the noise. All night I was kept awake by stomping and noises of moving furniture around above us. The side wall wasn’t very good at noise insulation either."

"Good"

"Our room was superb! It was newly decorated, very clean and so spacious. One of the best rooms I have stayed in an hotel. "

"Cleanliness"

"Always the best accommodation I love it I have come more than 2 times here and always delighted😊100/10"

"I enjoyed my stay. Convenient location. "

"The room was clean and had a great view"

"Nice room but could have been cleaner"

"The outlet from bathroom and shower faucet did not work"

"Parking is a little confusing "

"This staff were amazing, especially as Expedia didn’t communicate with them about the reservation. No problem for the staff as they made it right even though it wasn’t their fault. Centrally located to local restaurants and a short walk to the Allianz Amphitheater. "

"Our room was dark because there was only one light in the entryway and two small lamps above our beds. The breakfast every morning was great!"

"bathroom was uncleaned"

"Rooms not setup for electronic equipment, no couch, tables, little in way of outlets. Zero amenities "

"The buildings and surrounding parking lot appear to be condemned and abandoned on first sight (at least one of the buildings actually is condemned and boarded up w/posted notices all over it). The staff if there is one is simply unavailable and unresponsive. The elevator in the building my room was in on the 3rd floor does not work ( I can personally confirm that it hasn't worked for at least 1 year). The room itself could have actually been nice if anyone gave minimal attention to repairs...

"Great location for exploring downtown Richmond and Shockoe Bottom. Comfy bed. New and fresh and clean. Great breakfast room. "

"Great stuff and place"